Because they are an “eBay Premium Service”, “eBay Money Back Guarantee”, and “Authenticity: VERIFIED AUTHENTIC” they seem like a reputable seller. But . . .
While there is an eBay Money Back Guarantee (and we'll get back to that) the rest sounds like hype and frankly -- lies.
(1) Why are they suddenly getting so much negative feedback from their customers?
What does the negative feedback say?
If it says no product was received, you were scammed.
If it says the product is not authentic, you were scammed.
edit: The seller's feedback has been made private. Sellers are not allowed to have private feedback.
But the numbers indicate he went bad some six months ago, with 36 negs in that time.
This may have been a hijacked account too. Or the seller was buying up until he began this scheme.
(2) Their ad states that “More than 10 available” yet they have taken down their ad . . . why?
(3) Why did they shut down their eBay seller’s account?
They didn't.
EBay shut down a fraudulent site.
EBay is very bad about dealing with the fallout from fraudulent sales. They don't make it easy to get a refund.
(4) If this is a scam, it seems like a stupid one.
Talk to any lawyer.
Criminals are stupid.
And there is the Dunning-Kruger Effect. Because they are too dumb to see the flaws in their master plan, they think everyone else is too.
(5) Despite all of this, ...it seems as if my product has been shipped? It could be a fake tracking number or a fake product?
Yes.
What does that negative feedback say?
Now -- the Money Back Guarantee.
EBay allows 30 days after delivery to open a Dispute (in this case Not As Described, probably) in the Resolution Centre at the bottom of this page.
But
The transaction, being fraudulent, probably has been removed from eBay's pages and you need the transaction number.
Which is where eBay is stupid.
Go to your Paypal account, find your payment and record the transaction number.
When the shipment arrives, open the Dispute, using that transaction number.
You have only 30 days to do this with eBay.
State in the dispute that eBay has closed down the seller. This usually helps.
Ask eBay to step in, escalate to a Claim.
If the seller does not send return shipping, you will be refunded. This is the most likely scenario.
If the seller does send return shipping, when the item shows returned, you will be refunded.
If the seller does not refund voluntarily, eBay will refund you and go after the seller for their money.
If you miss the deadline, you can still pursue a refund through Paypal and through the credit card you use to back your PP account.
But start with eBay.
It could be a fake tracking number or a fake product?
The tracking number is probably valid, for something. It could be a picture of the real product, or some valueless bauble.
In either case, your Dispute is Not As Described.
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