Buyer Central

Free shipping from India was not free

I bought an item from India and it was supposed to be FREE shipping.The seller decided to use DHL as a courier instead of regular post office mailing.They stated STANDARD FREE SHIPPNG,but shipped express,by courier which I did not ask for. When I got...

Warranty Issues on eBay

Why does eBay allow new items to be sold without effective warranty?Schwinn 430 Elliptical MachineThis item is new and the seller claims by email to me that warranty is through Schwinn.But when I contact Schwinn, they tell me that because the seller ...

Seller not respone my refund request

I waited 3 months to receive the item; it wasn't same as description and defective. I did contact the seller several times by Ebay message regarding late shipping and wrong item problem. Seller was not willing to answer my request and not fully refun...

I think i got scammed!!

I won an auction recently at a very low price and actually ordered 2 cause it was such a good deal. Item and seller from China. Seller had only 5 feedbacks which made me concerned but i went ahead anyway. Paid for item and shortly after. Product was ...

Resolved! Seller never seemed to mail item

What an odd purchase on Ebay. The seller used Ebay's Global Shipping Program. Has nearly 100% feedbackbut a few dings this past year. I won an auction for about 23.00 US. I live in Canada and have made lots of purchasesfrom US buyers using the GSP. A...

Return detail doens't match what I paid

I recently returned 2 items of clothing to a seller. The seller agreed to a refund of the item and shipping. When I click on return details, the amount of the item is correct but the shipping cost is way below what I paid. I'm getting refunded USD 2....

Inaccurate description

Apparently we can't report inaccurate descriptions unless we actually buy the item. The categories under "report" don't include it. There are several offers for "100% wool cashmere socks" that aren't even wool, much less 100% cashmere, and several th...

Resolved! Package from Malaysia very late

Hi! I purchased a pair of sunglasses from a seller in Malaysia in late January. I live in Canada. The expected delivery date is February 23 but it's almost been 2 weeks and nothing yet! Has anyone had this problem? I've ordered from China and Thailan...

Item send back to sender for wrong address, and eBay wont refund

To make story short, i did a purchase from a US seller through the GSP and never received the item. In shipping detail page it says delivered but when I click another tracking number start with a # in the same page, it redriect me to a USPS tracking ...

byer beware of possible pool and floaters scam again

BYER BEWARE OF POSSIBLE SCAM WITH ABOVE GROUND POOLS AND FLOATERS. I bid and won over 20 pools and floaters in Nov 2016 and received nothing. Each seller was new with 4 items to sell. When it came time to receive my purchase, the sellers WERE NO LONG...

did receive the item I ordered and the selling won't refund my money?

I ordered a item on 26 Nov and didn't receive it. I have contacted the seller and asked for the item or refund my money and to date have not recieved either. What do I do?

TECH COUPON ALERT

Restricted to certain categories but not limited to only certain sellers.

Registered mail from China to Canada

I was very disappointed in Canada Post customer service.It was a registered mail suppose to come from China.It suppose to be trackable number starts with RN and ends in CN, when sent by registered mail right ?The sender pays extra for that.Canada pos...

Resolved! Global Shipping Program return from Canada to the US

Hi, I have an unusual problem. I bought a book from a US seller. The book price was 15 USD, the shipping price through GSP was 24 USD. I got the book, I do not like it at all. I want to return it. I opened the return process and Ebay says the expecte...

I have a seller that wants more for shipping.

I just bought an item and the seller just messaged me back claiming that the amount for shipping was not enough so they are not going to send it. They also claim they didn't uncheck the box for international shipping when posting the listing but they...

how i can get literature and pay for them from a seller who don't want ship to Canada.

how i can get literature and pay for them from a seller who don't want ship to Canada. Many thanks for the answer.

SCAM

Could someone tell me how to check ITEM # 282372521419 to see if it is a scam?When I did a search of the item it appeared to be one of those deals thats to good to be true. Are people allowed to do this on EBAY?

Why are items from China/Hong Kong showing up when I restrict search to North America?

Why are items from China/Hong Kong showing up in search results when I restrict search to North America?This is NOT what I am looking for. I put in North America because I don't wan't to buy from off the continent, yet here I am having to wade throug...

Flash sale: February 24 ends at 9pm eastern time

How:Shop for eligible items.Pay for your item with PayPal by 9PM Eastern Time on February 24, 2017Enter the Coupon code in the redemption code field: CFEBFLASH10OFF Conditions:The Coupon is for a $10 US discount off a minimum purchase of $50 US (or C...

Why are shipping cost to Canada so high ? eBay is loosing a lot of customers including me

I will cancel my account because the buying cost is extravagant due you non justified shipping charges set by eBay

I did not receive my item yet

my item number is 201719803407

No longer e bay members

I am getting a lot of notes from Ebay that a seller is no longer a member. In most cases I do not receive the goodsI do get a Refund quickly. But this is getting to be a nuisance.I have also had problems paying via Paypal, telling me that the seller ...

Resolved! Receieved Refund for Missing Items. Items Arrived. How do I pay the refund back?

So I paid for two items through ebay, using paypal. Some time passed, and the items didn't arrive, so I got a refund on both of them. It was about two months for one, and one month for another when they finally arrived after the expected arrival date...

canada post says item delivered but I never got it

why are parts made non returnable if I can not use it??????????

how can ebay close a file when the seller sends me wrong parts heres a pic of the in voice and the other is my engine how would you install a throttle body extention when my car doesnt have the manifold cover i wanted someone is ripping me off.

shipping

It takes to long to get your item when you ship threw globe shipping for the extra charges

Done with eBay

I used extensively Bay for many years however for the first time I returned 3 items to the same vendor (dash cam, smart watch and SD card) they didn't operate properly (after many emails back and forth) I paid for mailing it back $35 without tracking...

Anybody else noticed that items are disappearing from their bought list?

The seller is updating his advert and suddenly your bought item is gone from the list. You can not leave feedback anymore and the seller can not be contacted. eBay knows this and facilitates this scam. I contacted ebay with the phone back request, bu...

American seller charging GST/HST?

I couldn't find a complete answer on Revenue Canada's site or googling... if you buy something from an American company, should they be charging GST/HST? I don't know if they have a Canadian office or warehouse, or if they just chose to apply for a t...

eBay stupid Automated System

Several purchased eBay items not received longer than 60 to 75 days since order date and I opened CASE for each. Some sellers immediately refunded but when I received their items I repaid them via PayPal. However, I received an eBay email warning tha...