eBay refusing to investigate due to 'delivered' status and a previous case that they closed
- previous case was closed by default because too much time had elapsed
Are these cases both for the same transaction?
Some buyers have been excluded from the Money Back Guarantee because they have made "too many" Claims and eBay will not longer insure them.
You are also covered by Paypal for 180 days from payment. The PP Resolution Centre is at the top of your PP account page under Tools.
You may be covered by the chargeback provisions of the credit card you use to back your PP account. Card policies differ.
It will be helpful if you file a police report about the missing/stolen/fraudulent sale.
While the police, either your local force or the force which covers your seller, may not do much especially if this is a low value purchase, the fact of the report can be useful in presenting your Claim with PP or your card.
Ummm.....
Was the delivery to an address in Erlanger KY?
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