03-03-2022 11:03 PM - edited 03-03-2022 11:03 PM
Just looking for some advice. I purchased a rather expensive item that I'm just not happy with.
The seller has 30 day returns but buyer pays return shipping.
Should I just contact the seller and return the item or go through eBay return process?
03-04-2022 11:31 AM
Go through the Ebay return process, then when you send it back and upload the tracking from your shipping label it is officially on the record. You will then be protected in the event that there is a shipping issue. If you ship untracked you are at a high risk.
03-04-2022 01:51 PM
Since this is a Buyer Remorse item you will be paying for the return shipping.
You may find this useful.
https://www.canadapost-postescanada.ca/information/app/far/business/findARate?execution=e1s1
03-05-2022 12:09 AM
Thanks for the replies... I actually used eBay on-line chat and they set up the return. Very helpful eBay Rep.
He didn't say what the reason was (for the return) but I did pay for return shipping. I rarely return anything so I wasn't sure exactly how to procede.
03-05-2022 06:43 AM