09-14-2014 01:37 PM
Has Ebay consider the situation if someone who just paid the money to buy the product ; subsequently the sellers asked to cancelled the order, walk away and didn't do the refund. What is the protection?
Solved! Go to Solution.
09-14-2014 01:42 PM
A seller can only ask a buyer to cancel a transaction. As the buyer, you must say NO until your money is refunded. (Providing the item has been paid.) You are not obligated to say 'yes' to a Cancel Transaction Request but if you do not respond at all, the seller will be able to cancel it without your input after seven days. If you have paid but agreed to cancel and have not received a refund, call ebay promptly to ask them to intervene. They will be able to help you.
09-14-2014 01:42 PM
A seller can only ask a buyer to cancel a transaction. As the buyer, you must say NO until your money is refunded. (Providing the item has been paid.) You are not obligated to say 'yes' to a Cancel Transaction Request but if you do not respond at all, the seller will be able to cancel it without your input after seven days. If you have paid but agreed to cancel and have not received a refund, call ebay promptly to ask them to intervene. They will be able to help you.
09-14-2014 01:52 PM
09-15-2014 02:58 PM
09-15-2014 09:52 PM