Received counterfeit MKH416

[dyla_638]

I received a counterfeit MKH416 shotgun mic. I'm currently sending a return request. If the seller declines, what happens with eBay? I know you can open a dispute, but will the money be taken out of the sellers account? The seller's profile contains a fraudulent location if that matters.

Also will I be required to send back the microphone? I'd rather avoid any sort of legal issues with mailing counterfeit goods even though it's a return, and I'd rather somebody not be sold it in the future.

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[mcrlmn]

Knockoff...

Go to the Resolution Centre and follow the directions.

Escalate to a claim asap.

[reallynicestamps]

Yeah, the listing says Victoria, Australia but the item came from Malaysia

The financial problem with fake locations in a dispute is that the seller may purport to be in Canada but actually be overseas.

That may  cost the buyer money in duty and sales taxes when the item enters Canada. and makes return shipping more expensive.

As far as the overseas location is concerned in a return it's moot. Return shipping will be expensive to both Oz and Maylaysia.

But in your case, if the seller does not provide shipping, he loses the Dispute, you toss the mic in the trash*, and get a full refund. 

will the money be taken out of the sellers account?

The seller pays the refund. While the Dispute is open the payment is usually frozen.

If the seller does not refund voluntarily, he gets a Defect, eBay refunds the buyer, and eBay goes after the seller for their money.  And both eBay and Paypal have the seller's financial information.

But that's not your worry.  You will be refunded.

*And you don't have to toss it out, you can use it or donate it, if it is not actually dangerous. Up to you, from a civil law point of view. Selling it as a counterfeit would be criminal of course.

[reallynicestamps]

Yeah, the listing says Victoria, Australia but the item came from Malaysia

[reallynicestamps]

The financial problem with fake locations in a dispute is that the seller may purport to be in Canada but actually be overseas.

[reallynicestamps]

That may  cost the buyer money in duty and sales taxes when the item enters Canada. and makes return shipping more expensive.

[reallynicestamps]

As far as the overseas location is concerned in a return it's moot. Return shipping will be expensive to both Oz and Maylaysia.

[reallynicestamps]

But in your case, if the seller does not provide shipping, he loses the Dispute, you toss the mic in the trash*, and get a full refund. 

[reallynicestamps]

will the money be taken out of the sellers account?

[reallynicestamps]

The seller pays the refund. While the Dispute is open the payment is usually frozen.

[reallynicestamps]

If the seller does not refund voluntarily, he gets a Defect, eBay refunds the buyer, and eBay goes after the seller for their money.  And both eBay and Paypal have the seller's financial information.

[reallynicestamps]

But that's not your worry.  You will be refunded.

[reallynicestamps]

*And you don't have to toss it out, you can use it or donate it, if it is not actually dangerous. Up to you, from a civil law point of view. Selling it as a counterfeit would be criminal of course.

[dyla_638]

It's unusable anyway. The wires to the capsule actually came disconnected without being touched or pulled. The capsule in it is some generic low quality OEM Chinese electret capsule. The mic already wasn't properly working because I needed 100% gain to get a decent signal when 50% on the same interface can drive MK-220s and other lowish sensitivity condensers easily. The wires are super thin, definitely not something that should've been used in the first place. I tinker with DIY mic mods, so I'm a little familiar with the wires that are used in capsules, and they shouldn't tear or come disconnected without being pulled on.

[dyla_638]

I'm a bit worried now that it might get in the way of a refund, but I definitely didn't pull on the wires at any point or touch them.

[pjcdn2005]

Sellers can't decline a return request if the item was not as described, broken, counterfeit etc. Unless the seller decides to refund you without requiring a return, you do have to return the item.  The seller will have to send a return shipping label or send money for you to buy a label.  Where is the seller located...it can be a little complicated if the seller is in another country.

What do you mean about a fraudulent location?  Was the item shipped from a different country than what the listing said?

[dyla_638]

Yeah, the listing says Victoria, Australia but the item came from Malaysia

[dyla_638]

I wouldn't have ordered if the seller listed the location as a country in South East Asia because that's where the counterfeit MKH416s come from. There and China.