BUYERS BEWARE!!!!! NO EBAY GUARANTEE

motor691
Community Member

ebay money back guarantee is the biggest joke!!!

 

buyers beware!!!   I had ordered from autopartsdirect2012 and our order DID NOT ARRIVE!!!

Once I paid the seller they shipped it and they claim ebay is now responsible for the packages.

 

 I provided the tracking number and link which clearly states the package is missing.  

After being in contact many times with the delivery company, the seller,  and ebay I have gotten no where.

 

there is no ebay money back guarantee.  The seller took my $800CA and called it a day.

ebay will do absolutely nothing to help, neither will the seller.

 

NEGATIVE STAR REVIEWS 

 

BEWARE

 

 

View Entire Topic
marnotom!
Community Member

Given that the seller left the buyer feedback for this sale "within the past six months," I'm wondering if this is a case of the buyer waiting too long to pursue the Money Back Guarantee for their item.  eBay's Money Back Guarantee doesn't last forever, as the information in @brettjet38's post notes.

 

@motor691, if you waited beyond 30 days after the item's last estimated delivery date to file your case of non-delivery with eBay and your case was turned down because of this, you may have recourse with PayPal and/or your credit card issuer, depending on if you used either payment method for your purchase.