How long does it take for a parcel to reach Guangdong China?

[sj827wood]

I sent an item back to seller for a working product. Shipping was $75.00....opted out for parcel mail. Seller maintains he has yet

to receive the package. Refuses to send working product until he gets the one I have sent him.  It has been 4 months since it has been sent. Ebay can't do anything about it.  He has my money and all I have is an empty box. I have spent $150+ on a Sailormoon Musical Locket.

Has anyone else been in this situation?  I am getting very disillusioned about this.

S. Shore

[momcqueen]

Did this go through Returns via the ebay Resolution Centre as part of a MoneyBack Guarantee claim? It should have. 

Did the seller tell you to send it back without tracking? If so, he will lose the ebay case you opened, proving you opened it the way you were supposed to open it. And that direction was provided where Customer Service can find it in ebay Messages. 

If the item was broken on arrival -- Significantly Not As Described -- the seller is obligated to foot the bill for return postage. If he told you to send it back without tracking, he forfeit the Delivery requirement print to be forced to refund you.

However, if the seller coerced you into sending it back at your own cost, you've probably been scammed. 

When did you place this order? It may not be too late to open a proper Resolution Centre case.