I apologize if this question has already been answered, I didn't find it online.
I sent an item to a customer 1 month ago. It is going from North Africa to California and should have arrived by now but it didn't. The customer said she didn't want to wait anymore and asked for a refund, which I gave her. I asked her not to sign for the parcel when it arrives and it would be returned to me. I am positive that it will arrive, but I also understand that the wait was simply too long for her. My question is this: if the customer does sign and accept the package, what can I do? ask her to pay me again? or should I just forget about the whole thing (about $25)? It is also too late for me to "cancel" the order and get my ebay fees back. Any suggestions?
