Canada Post Glitch or should I be concerned

[ericsells75]

I shipped an item recently with tracking via Canada Post. It's been paid for and all good in Shippo but when I go to view the tracking in CP - it says Item not found. Never had this happen before so not sure if just a CP glitch or something may have happened. Any way to check?

[ypdc_dennis]

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@ericsells75 wrote:

I shipped an item recently with tracking via Canada Post. It's been paid for and all good in Shippo but when I go to view the tracking in CP - it says Item not found. ...

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How long has it been?

I always get my parcels scanned at the postal outlet when I mail. But I have seen delays of a couple of days before those scans show up on Canada Post.

-..-

[lotzofuniquegoodies]

@ericsells75 

Are you checking the tracking in eBay only? You may want to use the tracking tool at Canadapost. Often much more up to date and reliable. Same goes for checking USPS when something is shipped to the USA.

-Lotz

[ericsells75]

I was checking on CP but it’s fixed now. Must have just been a glitch.

[brettjet38]

https://www.canadapost.ca/trackweb/en

Always go to the source first the Canada Post site...

[ericsells75]

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@brettjet38 wrote:

https://www.canadapost.ca/trackweb/en

Always go to the source first the Canada Post site...

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I did - that is what my original post said. It was like this on CP but after a day it resolved itself and it's fine now. 

I almost never look at eBay tracking. Something delivered mid last week still says Shipped on eBay today.