Another suggestion would be to set up a few sellers to track parcels without giving tracking information and catch buyers claiming non receipts but the post office puts different labels maybe that's impossible.
Those of us who use stamps rather than printed labels are unconciously doing just that.
Most of my shipments go with untracked LetterMail. The very very few extremely rare times those go amiss (less than one percent annually) are just stamped and dropped in a mailbox.
But with more valuable, or bulkier, items I move to tracked Parcel rates.
Still using stamps, but having the PO add a label at the counter covering the difference in shipping cost between the actual and my applied postage.
Then in theory when I get home I add the tracking number to my Orders page.
But sometimes I forget so the customer doesn't know the item is tracked.
This does not seem to raise the percentage of claims.
but the post office puts different labels maybe that's impossible.
The PO does not change the sender's tracking label. Why would they?
They may add their own to a parcel from overseas.
I think I remember one claim several years ago, where a disputed package showed delivery and I had not recorded it on shipment with eBay. I won that one by providing Proof of Delivery.
And of course there are reports that from time to time USPS will mistake a bookkeeping barcode, like those used on Small Packet USA, for a tracking barcode. The existance of that barcode may also protect against scams, but never count on it.
Most people are honest.
Most "lost in mail" is really just slow delivery.
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