Dear Derrick Felsen,
The time for action is now. Action to support you—one of the many businesses doing so much for local and global economies. Starting now we’re offering:
Waived fees on chargebacks: We are waiving chargeback fees for merchants if your customer files a dispute with their credit card issuer between March 26, 2020 and April 30, 2020.
Instant funds transfer: We are waiving fees to instantly withdraw money from a PayPal business account to a bank account or Visa® Debit card through April 30, 2020.
Transfers typically take just minutes and vary by bank; debit card transfers may take up to 30 minutes. Eligible debit cards or bank accounts only. Limits and holds may apply.
Extended customer dispute resolution period: We are extending the time you have to respond to most types of customer disputes—doubling it from 10 to 20 days through April 30, 2020.
Extending seller protection to cover eligible digital goods: Starting on 13 April 2020 with no expiration. Other Seller Protection limits still apply.
Over the coming days and weeks, we’ll be doing all we can to support you.
Find out how we’re working to simplify digital payments and what we’re doing to streamline selling online or through social channels—even if you’ve never sold that way before.
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