Terapeak no longer working

Tereapeak has been working fine but today it says

 

"We don't have any records of a Terapeak subscription associated with your eBay credentials. Please subscribe here."

 

when i try to resubscribe on ebay.ca it takes me to ebay.com where it says I don't have a store. 

 

Anyone else still able to use Terapeak today without issue?

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Terapeak no longer working

tyler@ebay
Community Member

Hi everyone - 

 

Thanks again for reporting this - a fix is currently underway for this and I anticipate us seeing this back to normal by this evening, barring anything catastrophic happening. 

 

Now if you'll excuse me I need to go find a large piece of wood. Smiley Wink

Tyler,
eBay

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9 REPLIES 9

Terapeak no longer working

I have exactly the same issue, and it just started acting up today.

Message 2 of 10
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Terapeak no longer working

@dkbooksandtreasures Perfect! Thank you. I'll stop trying to trouble shoot it as it's a larger issue.

Message 3 of 10
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Terapeak no longer working

tyler@ebay
Community Member

Hi @7366carl & @dkbooksandtreasures - thanks for sharing what you've run into. I'm going to look into this from my end and see if I can find anything further. 

 

Thanks!

Tyler,
eBay
Message 4 of 10
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Terapeak no longer working

tyler@ebay
Community Member

Hi @7366carl  & @dkbooksandtreasures  - checking in this morning, are you still experiencing the same error?

Tyler,
eBay
Message 5 of 10
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Terapeak no longer working

I am still getting the same error. 

Message 6 of 10
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Terapeak no longer working

Thanks @pjcdn2005

Tyler,
eBay
Message 7 of 10
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Terapeak no longer working

It's still not working.

Message 8 of 10
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Terapeak no longer working

tyler@ebay
Community Member

Hi everyone - 

 

Thanks again for reporting this - a fix is currently underway for this and I anticipate us seeing this back to normal by this evening, barring anything catastrophic happening. 

 

Now if you'll excuse me I need to go find a large piece of wood. Smiley Wink

Tyler,
eBay
Message 9 of 10
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Terapeak no longer working

tyler@ebay 

 

It's working now! Thank you for looking into it for us. 🙂

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