eBay please fix your buggy return policy email!

  • 951 of your listings have an unsupported return policy. Listings with unsupported return policy will not be automatically re-listed. Learn more about our new return policy guidance.

14 day returns are still allowed in the stamp category the last time I checked!

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eBay please fix your buggy return policy email!

Yeah, but eBay is really pushing the 30 day returns. 

 

Are your GTC listings actually ending every 30 days? Or is this just bluster?

 

And have we found a way out for the sellers who are furious about "forced" into the  GTC format?

 

Message 2 of 5
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eBay please fix your buggy return policy email!

As an aside, did anybody else have images of retrieving abandoned supermarket carts when they read "buggy return policy"? 🛒
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eBay please fix your buggy return policy email!

tyler@ebay
Community Member

Thanks for letting me know about the message you received @widgetc!

 

I've reported this and will update you as I hear back. Thanks! 

Tyler,
eBay
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eBay please fix your buggy return policy email!

"Yeah, but eBay is really pushing the 30 day returns. "

...but they are not here yet in some categories  and I have had multiple such emails...time to fix them..and ?i worry they could end them all by error



"Are your GTC listings actually ending every 30 days? Or is this just bluster?"

Some end some do not.



"And have we found a way out for the sellers who are furious about "forced" into the  GTC format?"

Yes...If day 30 is June 30 I put "end June 29" in the custom label, mark it on my calendar and search for all listings with that label on June 29 and end them as a group.
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