09-21-2018 05:51 PM
eBay keep change rules last 10 - 15 years.
Every rules they change are gives more protection on buyers side.
More and more scammer use that advantage, scam seller items.
eBay have done nothing to protect sellers.
It is time for eBay update the Buyer requirements at less do something that help seller avoid got scam.
Buyer with negative feedback?? !!
Can we request change it to:
Buyer is blocked by "#" of seller?
Seller are welcome give more suggestion. fight against scammers.
09-21-2018 06:06 PM
Or 'Buyer has requested # of Order Cancellations or Returns' maybe.
09-21-2018 11:02 PM
I agree with eBay that giving buyers negative feedback would have little effect on the buyer, but has a strong effect on the seller's future customers.
Do you buy from stores with a reputation for hostile service and angry staff?
More effective are Unpaid Item Disputes and demanding Return before Refund. Both of which hurt the buyer and have not public effect on the seller.
I do think it would be helpful to sellers if :
09-22-2018 04:12 AM
"I agree with eBay that giving buyers negative feedback would have little effect on the buyer,"
If that were the case, there would be no reason to block sellers from leaving negs on the buyer's FB. The threat of getting a neg would help keep buyers honest.
A couple of weeks ago, ftaelectronics posted the user ID of a thief who's stole from hundreds of sellers. With all positive feedback.
On my expensive items, I check for phantom negative feedback on the buyer. I will gladly take a defect for cancelling an order to prevent a theft.
09-22-2018 06:06 AM - edited 09-22-2018 06:09 AM
09-22-2018 06:12 AM
09-22-2018 07:21 AM
09-22-2018 01:36 PM
Because eBay seller can not give buyers negative feedback any more. and I don't think eBay will change it back.
So there is no reason keeping the option - block " Buyers with a negative feedback score " in Buyer requirements.
Why not remove it and add something useful that could protect seller.
Like:
momcqueen suggest: Block 'Buyer has requested # of Order Cancellations or Returns'
or Block " Buyer has blocked by # of Sellers"
* Some scammer might not direct purchase items at eBay. They will message seller and offer send them bank check to ship the item. I will put them in eBay block list too.
Above suggestion is more like setup a scammer list by eBay seller.
09-22-2018 02:31 PM - edited 09-22-2018 02:32 PM
Speaking of that, I'd like to see when seller-specific Blocked Buyers try to buy something of mine. They don't register on that list of Blocked Buyers Activity Log whatsoever but there's been two instances where someone I took the tome to block manually for unsavoury behaviour messaged me later to ask the reason they got an error message when they tried to buy something (or something else) from me.
I think a note from ebay indicating when a buyer that I blocked personally (for good reason) tries to make a purchase is far more valuable 'intelligence' than when someone with too many unpaid item strikes tries to buy something. That way if three minutes later the same item sells to someone through Guest Checkout, I can protect myself with actions like adding tracking to the order on my own dime if I choose.
Still, knowing when a buyer with too many unpaid items or in countries to which I don't ship get blocked? That's good to know. Immediate Payment Required solves that problem. And if one were to suddenly discover that what they sell is big in Japan which is a place they've not sold to before, they can make the judgement call as to whether to start shipping there.
Those Buyer Requirements could absolutely be put to better use than they already are. But in true ebay fashion, we get more of what we don't want and didn't ask for than what we do want and ask for. Often, not always. We also do get what we ask for along with what we don't want. We just have to keep asking for it. In large numbers and often.
So. Let's keep asking for changes and perhaps those changes will eventually be reflected.
Ebay has proven recently that those Buyer settings aren't written in stone because the one about requiring a paypal account (which I never used) quietly disappeared.