User Activity

I don't understand the seller protection. I shipped a lot of 10 items to a buyer. The buyer claims he only got 4 plus a few parts of the others. I provide tracking including a verified weight by UPS and a weight of each individual item showing there ...
I have a couple of sales where I refunded some of the the shipping charges. How do I get the final value fees back? One, eBay grossly inflated the shipping charges so I refunded part of the shipping to bring more in line with actual charges. The othe...