eBay

I purchased an item on Ebay that was listed as being in Florida, USA. However, the item was actually located in and shipped from the United Kingdom. Had it been from US>Canada, no duty. But from UK>Canada, duty. The Seller declared a much lower value...

How do I contact eBay and/or PayPal to discuss an open (dispute) case? The Buyer and I have been exchanging emails and the situation is being resolved, but I can't get eBay or PayPal to acknowledge this, and I can't issue a refund. (eBay obviously en...

A Buyer, brand-new to eBay, purchased an item from me and rather than contact me directly for a return and refund, opened an "Item not as described" dispute with eBay. In subsequent emails to me, she said the item IS as described, but still wants to ...

I've created a new listing for the first time in awhile and I can't find the function to create shipping exclusions. Presently, my listing shows as shipping only to Canada. I do, in fact, ship to all North American locations but not elsewhere. Has th...