eBay Help
regineb_b
Community Member
since ‎03-25-2013
‎07-27-2020

User Statistics

  • 14 Posts
  • 0 Solutions
  • 6 Helpful Given
  • 0 Helpful Received

User Activity

Item damaged during return shipping

07-20-2020
Hi everyone, I'm not new on Ebay but I have a very limited experience dealing with returns. Could you please give some advice on the following case as to what should be my next step.A buyer from US returned a silver ring choosing "bought by mistake" ...

How to generate return shipping label to USA

04-12-2015
Hi, According to the new returns process (my first), I need to provide the buyer with a return shipping label (the item arrived damaged). The buyer is in USA and after 2 calls to eBay customer support, browsing the forums and the web, I still haven't...

Unpaid Item case opened automatically

02-12-2014
Hello,I need your advice please.A buyer asked me to wait for the payment more than 4 days (actually asking NOT to open a case) and I agreed to wait until Saturday, February 15th (item purchased on February 8th). Today I get a message from Ebay saying...

Buyer chooses expensive upgraded shipping - what if he opens a Not as Described case next?

12-19-2013
I have a buyer in the USA who seems to be interested in paying for an upgraded shipping to get his package faster. I could offer him the fastest (and very expensive) shipping options available from Canada Post but what if he decides to return the ite...

Leaving feedback for buyers

04-22-2013
Hello everyone, I'm a new seller and I was wondering when I should leave feedback for items that have been paid for and shipped. Should I post positive feedback upon receipt of payment? I've read in a book about EBay that the seller should never give...
Top