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Ebay gift card accidentally went out of balance in failed payment. Nearing two month still no refund

I was paying for an item with combination of ebay gift card and paypal and at the final process, I had failed payment where the seller never receive the payment but my brand new $50 ebay gift card went to zero balance. And no transaction on paypal si...

User avatar by Community Member
  • 204 Views
  • 4 replies
  • 0 helpful

International Fee

Sold an item to eBay buyer with an Ontario address.Why are we charged an international fee because their registered address is in China, but their ship to: address is Canada. There is no cost involved for ebay because it is like any other sale to a C...

User avatar by Community Member
  • 1148 Views
  • 14 replies
  • 2 helpful

Confused as to what I put as country of origin also CD made in the US would that be tariff free?

Confused as to what I put as country of origin. I sell CD's and most were made either in the US or in Canada, that's easy. But there are a few that the CD is made in the US or Canada and the artwork is printed in the other country. It is mostly CD ma...

How come items are listed in Canadian dollars then when a Canadian bids on them it switches to USD?

I purchased something I assumed was a Canadian selling an item as it was listed for Canadian dollars. Then, when I bitd on it and the final total came it was twice as much as I had anticipated on purchasing the item and it was then listed on the same...

Return Label US to Canada

I want to send someone in the States a return shipping label. I've just recently started to use eBay shipping and I'm hoping they have this feature. Do they? If not I can use Shippo for the return label but their prices for this kind of thing are rea...

User avatar by Community Member
  • 131 Views
  • 6 replies
  • 0 helpful

Have I got this right re possible tariffs? Your help for me to understand would be great.

I sell CD's and about 50% of them were made in the US and the rest were made in Canada and EU. This is my understanding and what I was thinking of doing. From what I have been reading, it looks like shipments from China: Goods that qualify under the ...

Starting January 2025, Ebay Canada to require SIN number for all sellers with more than 30 sales?

I was reading this article on Ebay and it states that as of January 2025, anyone with over 30 sales will have to provide a SIN number. https://www.ebay.ca/help/account/regulatory/sales-reporting/canada-digital-sales-reporting?id=5476#section3 It seem...

User avatar by Community Member
  • 23850 Views
  • 292 replies
  • 3 helpful

HST Filing Refunds - No eBay Tax Amount

It's dreaded tax time and I'm a little confused about shipping fees on our tax invoices. Hope someone can help me. On our Tax Invoices, eBay has separated shipping fees into Shipping Fees and Non-eBay Shipping Fees. I assume this separates Canadian a...

One more tariff question..

I sell scrapbook punches that are made in China through Ebay.com. Average price is 30.00 to 50.00 US, and most of my punches go to the US. I usually sell a few per month, but since tariff threats..nothing. It is my understanding that there are no tar...

About Return Label from US to Canada

I want to send someone in the States a return shipping label. I've just recently started to use eBay shipping and I'm hoping they have this feature. Do they? If not I can use Shippo for the return label but their prices for this kind of thing are rea...

User avatar by Community Member
  • 53 Views
  • 1 replies
  • 0 helpful

Asked AI about the Ebay and Etsy merger gossip...

I had heard some chatter in the grapevine so I decided to ask AI clairfy... Q - Will ebay merge with etsy? AI OverviewLearn more While there's no confirmed merger, Piper Sandler analysts have suggested that an eBay and Etsy merger could be a "compell...

User avatar by Community Member
  • 121 Views
  • 5 replies
  • 1 helpful

Shipping policy can no longer be replaced

It is not currently popular to assign a different shipping policy for an existing listing, including brand-new listings, buy-it-now listings, and the "sell similar" editor. The drop down list in "Shipping policy" simply doesn't get populated. We use ...

Non-eBay Selling Fees and HST Claims

It's dreaded tax time and I'm a little confused about shipping fees on our tax invoices. Hope someone can help me. On our Tax Invoices, eBay has separated shipping fees into Shipping Fees and Non-eBay Shipping Fees. I assume this separates Canadian a...

De minimis allowed - for now

As per executive order update - see below.https://www.whitehouse.gov/presidential-actions/2025/03/amendment-to-duties-to-address-the-flow-of-illicit-drugs-across-our-northern-border/

SHIPPING LABEL. Ebay could not fix my problem I had to pay more.

I sold my first item internationally to Hong Kong few days ago. When I tried to print shipping label, a error msg poped up: SORRY, WE WERE NOT ABLE TO GENERATE THE LABEL. PLEASE MAKE SURE THE PARCEL SIZE is WITHIN THE ALLOWED LIMITS and BOTH ADDRESSE...

Good news about De Minimis - Update from Stallion Express

We wanted to update you right away following a major announcement this afternoon from the U.S. administration regarding changes to the Section 321 de minimis policy. You can read the official announcement here: White House Fact Sheet – April 2, 2025 ...

User avatar by Community Member
  • 404 Views
  • 6 replies
  • 7 helpful

Canadian tariffs on US goods.

https://www.cbc.ca/news/politics/what-u-s-goods-being-hit-with-canadian-retaliatory-tariffs-1.7474300?utm_source=firefox-newtab-en-us An extensive list here.If you planned to buy your summer wardrobe online, use an overseas site.Our local grocers see...

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Canada Post shipping label adjustment runaround

I am hoping someone else has had this issue and can offer some guidence - I am getting the most frustrating runaround from eBay and Canada Post. I sent a small toy expedited lite to Alberta - small box, under 200g - cost was $9.38 I just happened to ...

Hmmm phantom purchase a first for me in 26 years here!!

Got a message from a buyer yesterday asking me to please send the stamps or refund them. They were a significant repeat buyer, but the last time they purchased stuff was this time in 2024! I figured that is pretty weird, so I asked them when they pur...

User avatar by Community Member
  • 126 Views
  • 3 replies
  • 1 helpful

Global shipping scam!!

I have NEVER paid duty or import charges on items and I have bought dozens of items through the years. My first item shipped with Global shipping I had to pay $8 extra to ship a record! I'll never buy from a seller using this cash grab again unless t...

User avatar by Community Member
  • 2594 Views
  • 21 replies
  • 2 helpful

Update Bank Account?

I received this really weird email today. The bank account I use has been verified for a long time; in fact I just received a payout on the 1st. I thought it was a scam at first, but when I logged into eBay, it's telling me the same.Did anyone else g...

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Received counterfeit item, next steps?

I recently received a fake/counterfeit item that I purchased on eBay using PayPal. The item arrived yesterday and upon opening the package, it was clear that what I received is fake and not the original product. I already filed to return the item, bu...

User avatar by Community Member
  • 3183 Views
  • 16 replies
  • 0 helpful

Anybody use ShipByMail.Com?

Wondering if any US or Canada sellers have used ShipByMail.com to ship their orders? It seems that they have good discounts within North America and the world.

Seller initiated payout - no reports or related items

So I performed a seller initiated payout, and I use the report generated from the payout for bookkeeping purposes. When I went to view the payout which was successful, there was no report, no related items, nothing. This info is always generated with...

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