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Answer Centre

Need Answers? The Answer Centre is the place for eBay members to ask fellow members questions about buying and selling on eBay. You can also share your expertise and experience by creating Tips that may be useful to other buyers and sellers. To ask a question, you must log-in and select the ‘Ask a New Question’ button. When your question has been answered, select the ‘Answer Resolves Question’ button next to the helpful reply.

To answer a question [members with 10+ Feedback] can log-in and select the ‘Answer’ link beneath each question. Each thread is limited to 20 replies, to keep responses focused and concise. Answers may be rated for usefulness by the member who asked the question, or other viewers who found the information helpful.

Whether asking or answering, please adhere to the eBay Board usage policy and eBay Community values when using the Answer Centre.

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marketing10plus
The author of this question has not yet selected an answer as having resolved the question.

cancelation of listing

I am fairly new to this and I have a listing that is no longer available and want to cancel but there is 1 bid on it already. Can I cancel and send the bidder a email telling him that it is not available any more? or do I have to let the time run out and then do something ?
0 Answers No Comments 1 Views
456sincerely
The author of this question has not yet selected an answer as having resolved the question.

Can I set auctions to my timezone?

Since eBay knows where I live (it can guesstimate shipping based on my postal code), why do I have to juggle the different timezones between Canada and the USA?  Why are they different anyway?  Canada is EST, while the USA is PST.
1 Answer No Comments 11 Views
clarencehubert
The author of this question has not yet selected an answer as having resolved the question.

How to edit my price

I want to lower my price
1 Answer No Comments 6 Views
456sincerely
The author of this question has not yet selected an answer as having resolved the question.

American vendors who won't sell to Canada

How do I set my saved searches to exclude merchandise that an American store won't sell to me because I'm Canadian?  eBay tells me to contact the owner in these cases, but most of the time they also have blocked contact.
0 Answers No Comments 5 Views
jtbasstattoo
The author of this question has not yet selected an answer as having resolved the question.

Questions about products

How do you get in touch with seller about questions with products
1 Answer No Comments 10 Views
11*shiloh
The author of this question has not yet selected an answer as having resolved the question.

I am new to selling on e-bay,

I have never sold anything on e-bay, how do I go about listing my products for sale?   Thank you.
1 Answer No Comments 9 Views
xxtrainguy
The author of this question has indicated that a satisfactory answer has been provided.

How do convert sales into Cdn dollars without paypal taking a percentage?

Does it make a difference if I open a US dollar account in Canada for my Paypal account. They take a large fee everytime I transfer funds to my canadian account. Any help would be appreciated. Thanks Brian
1 Answer No Comments 15 Views
bobstoychest
The author of this question has not yet selected an answer as having resolved the question.

buying items from france,,re insurance required

hello i am in the middle of a transaction form france.the seller has demanded that i purchase insurance at a cost of 5 euros.he said it is mandatory for any purchase over 25 euros.has anyone ever heard of this practise.i checked with ebay and they said theres no obligation on my part to buy added... more…
0 Answers No Comments 11 Views
sweetmolly1
The author of this question has not yet selected an answer as having resolved the question.

how to pay for an suggested and accepted buying price.

I offered a buying price from seller. Seller accepted. But he just gave me a number. what do I do with it?
1 Answer No Comments 14 Views
jam8212
The author of this question has not yet selected an answer as having resolved the question.

are some items, {camera Lenses} placed by dealers hoping to fish in a fresh

1 Answer No Comments 13 Views
2012-hamza
The author of this question has not yet selected an answer as having resolved the question.

How long does it take to deliver?

Hey i bought a xbox 360 mosfet about 3 weeks ago and i live in Canada while the seller lives in USA and i am kinda getting ticked off that my package has not delivered yet. Also if this helps the seller account name is Squeept. I want to know how long will this delivery take anyone who lives in... more…
1 Answer No Comments 19 Views
glen123music
The author of this question has indicated that a satisfactory answer has been provided.

you are the highest bidder but the reserve has not been met

it says I am the highest bidder but the reserve has not been met can I retract my bid
1 Answer No Comments 22 Views
macaulay2008
The author of this question has not yet selected an answer as having resolved the question.

Cancel a transaction

I am a buyer and trying to cancel a transaction. The seller has agreed to cancel the order but I do not know how to go about doing this ..
1 Answer No Comments 17 Views
herty07
The author of this question has indicated that a satisfactory answer has been provided.

Item Not Recieved

I purchased an item January 16/12, and was international delivery from overseas, china to be exact.  After a couple of weeks and item not recieved yet, i e-maild seller to see if he had shipped item, and had a tracking number.  the next day my item showed that it was shipped and i had a message... more…
2 Answers 1 Comment 21 Views
saleshut
The author of this question has not yet selected an answer as having resolved the question.

shipping

Hi, anyone from Toronto use Chit Chat express for shipping.  Is it any real savings. thanks
2 Answers No Comments 17 Views
canada_istheeplace
The author of this question has not yet selected an answer as having resolved the question.

leaving a fb has no stars??

I left a fb today and noticed theres no star rating hmm is this new or a test? it just asks how was your experience did you get it in good time ect can someone shine some light on this or is it just a new fb thing having no star option  Thanks
1 Answer No Comments 19 Views
old-ebutgood-e
The author of this question has indicated that a satisfactory answer has been provided.

No Credit Card

I don't have a credit card. When I pay for something through PayPal the money comes out of my chequing account.  I tried to buy something today and was told to give a credit card number.  I couldn't get past that and have been unable to buy the item.  I have been using Paypal on ebay for more than... more…
1 Answer No Comments 32 Views
mplrdh
The author of this question has not yet selected an answer as having resolved the question.

refund

Hi! i need help with my purchase, the seller is stitches In Time, i ordered a lug belt which there company said its compatible with my machine. Yet, they sent me a bobbin case instead, they e-mailed me that they sent me the wrong package so i waited for the right package to come but then then... more…
1 Answer No Comments 19 Views
dragonfly90210
The author of this question has not yet selected an answer as having resolved the question.

Seller declined to ship my winning bid.

Hi! I have been been with eBay.ca since 2004 and i never had a problem like this one.  The seller refused to ship me the Cologne that I won because he says that according to Canadian Post that Cologne or Eau de Toilettes like the one I won is "Hazardous Material" (That what he said)   Attached... more…
3 Answers No Comments 47 Views
8146ronald
The author of this question has not yet selected an answer as having resolved the question.

headlights

i purchased a set of head lights but the ones i orderd are not the right ones would like to exchange them for ones that are what do i do
2 Answers No Comments 20 Views
bryanmac1112
The author of this question has not yet selected an answer as having resolved the question.

Compare function

How do I compare items that have been sold in the past to the same items that are currently listed ? Any help would be greatly appreciated.   Bryan
3 Answers No Comments 37 Views
asiahhijab
The author of this question has indicated that a satisfactory answer has been provided.

Manner of sending invoice in single purchase

Hi, according to what I know, if I buy/bid on single item eBay will send invoice to the buyer to complete the transaction, seller do not need to send invoice if Shipping cost isnot different with the listing, but I have some of buyer who hit BIN or bid on auction won't pay until I send them... more…
3 Answers 1 Comment 38 Views
jimbean006
The author of this question has indicated that a satisfactory answer has been provided.

Unpaid item strikes.

I have recently started to sell on e-bay, after a couple year hiatus, and am puzzled that EVERY buyer who has not paid is not getting an unpaid item strike. This was a serious deterant when selling a couple of years ago but now it seems that people are allowed to repeatedly stiff without... more…
3 Answers No Comments 50 Views
jenulito
The author of this question has indicated that a satisfactory answer has been provided.

Help!

I have purchaised an item from seller on 18 of February , i paid for it very quickly , got a feedback from them on same day . in their shipping describtion was written that they ship after one day from getting money. The seller is from USA. weekend passed but they haven't shipped my item and one... more…
6 Answers 3 Comments 68 Views


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