Automatic payment method of my credit card information is correct but I am getting collections emails. What can I do?

[cheekycpk]

I have been getting emails from collections (I owe $29) but my automatic payment method of my credit card information is correct. I can't find it in the ebay help and I am frustrated I can't talk to a real person with ebay.

[scifan57]

What does your credit card statement say? Are the payments listed there?

[heidilynn0_3]

Is your expiry date current...

http://pages.ebay.ca/help/sell/one-time-payment.html