Does anyone else have difficulty sending a question to a seller?

It seems the verification numbers I am supplied to enter when sending a message to the seller is completely wrong....  usually end up trying 10 or 12 times before giving up...  absolutely awful IT work for sure....

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Does anyone else have difficulty sending a question to a seller?

???

 

Those verification numbers always work fine for me.  Not sure why you are experiencing a problem.

 

Have you tried a different browser?

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Does anyone else have difficulty sending a question to a seller?

I used to have that problem but it's been fine now for over a year. You might have better luck by clicking on 'listen to the numbers' and doing it that way.

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Does anyone else have difficulty sending a question to a seller?

jpdjb5
Community Member

I got the same problem but found a trick : I refresh the verification number and type the new one just before sending the message.

 

I think the code is usable for a short lapse of time or it's a kind of bug in Internet Explorer.

 

(Sorry for my poor English)

 

Good luck.

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