Having to resign in on TL constantly

Anyone else having issue with having to resign in to TL all the time.

 

I am listing and when TL runs the fee calculations, part way through it stops and asks me to resign in to TL.

 

3 times already this morning

Message 1 of 3
latest reply
2 REPLIES 2

Re: Having to resign in on TL constantly

Hi dutchman48,

 

To better assist you with this issue, we advise that you contact Customer Support directly from the program.  This will send us log files that will help us diagnose this issue.  Please follow the steps below to accomplish this:

 

1-Open Turbo Lister and access your User File

 

2-Click on the Help link at the top of the page next to Tools (not the Help button)

 

3-Select Contact Customer Support

 

4-In the Subject Field, select the option that best fits your issue

 

5-In the Detailed description of question or problem, enter details of your issue.

 

6-Put "NA" in the next field.

 

7-Click Send Email.

 

We will review the files and reply to you as soon as we can with possible solutions.

 

Regards,

 

Draex

eBay Turbo Lister Support

Message 2 of 3
latest reply

Re: Having to resign in on TL constantly

the solution should be passed along to the community. I had the same issue, i just closed off TL and listed with what i had within abay.

Message 3 of 3
latest reply