10-22-2014 04:32 PM
Just received a case for the smallest iPhone 6. It was the wrong size. Waited 3 weeks for it to arrive from California. The seller sent the oversize iPhone 6 Plus
The listing For Apple iPhone 6 Plus 5.5 Black Rugged Hybrid Armor Hard Case Cover Y Stand"
I'm guessing it a listing error with ebay
The iPhone 6 is 5.5 inches long and the iPhone 6 Plus is 6.5"
See this link from Apple website stating the correct sizes
Solved! Go to Solution.
10-23-2014 01:59 AM
Contact the seller.
Very few buyers ever find these boards.
Ask for a replacement and ask if it is necessary to return the unuseable jacket.
The seller is responsible for the listing, not eBay. He should be ready to correct his error.
You don't want to return the item since you would want to use a Delivery Confirmed service which can be expensive.
You have up to 60 days to leave feedback. The most effective feedback is calm and factual. ('sent wrong size no refund' if it goes badly for example).
At the same time, you will be asked to leave the much more important Detailed Seller Ratings. A normal transaction gets Five Stars. A terrible transaction gets ONE Star. (No Stars is a free pass.)
In this case, should the seller be unhelpful, he should get only ONE Star for description. If the three weeks was slow shipping that should also get ONE Star, but if the problem may actually have been delivery time which is out of his hands. Check the postmark.
10-22-2014 04:48 PM
10-23-2014 01:59 AM
Contact the seller.
Very few buyers ever find these boards.
Ask for a replacement and ask if it is necessary to return the unuseable jacket.
The seller is responsible for the listing, not eBay. He should be ready to correct his error.
You don't want to return the item since you would want to use a Delivery Confirmed service which can be expensive.
You have up to 60 days to leave feedback. The most effective feedback is calm and factual. ('sent wrong size no refund' if it goes badly for example).
At the same time, you will be asked to leave the much more important Detailed Seller Ratings. A normal transaction gets Five Stars. A terrible transaction gets ONE Star. (No Stars is a free pass.)
In this case, should the seller be unhelpful, he should get only ONE Star for description. If the three weeks was slow shipping that should also get ONE Star, but if the problem may actually have been delivery time which is out of his hands. Check the postmark.