I had a 'return item' case that I resolve

[gestiondavidson2011]

I had a 'return item' case that I resolve thru paypal.   I didn't pass on ebay so now my 'return item' case is still open in ebay.   How can I close it without reimburse customer a second time ??    Help please, thank you

[femmefan1946]

If you opened it, you can close it.

If your buyer opened it, she can close it.

If you ignore it, eventually it will close itself.