Yes by law in Canada, you must include your GST # on every invoice.
What I do is simple. (Keep in mind I only use the Paypal shipping tool about 10% of the time, as my local guy at Can. Post gives me a better rate.)
MY SHIPPING PROCESS:
1. Go to the eBay payment summary, copy and paste the shipping details of the customer to Word, and print. (This is what I affix to the package). (I also affix my return address label that also includes my website address at the bottom)
2. Next click on printer version, and print 2 copies in grayscale, one for my records, and one for the customer.
Before I click print here, I load my letterhead blank into the printer, which has my full colour logo, and all of my info in about a business card size in the top right hand side of the paper.
This info includes:
- business name (AXE 'N GEAR MUSIC)
- return address
- toll free phone number
- GST #
- website address - www.axengearmusic.com
(My logo is the one that I use on my website.)
My invoice for the customer looks pro, it is very consistent, I never need to use colour ink, and I find it very easy to do. It also fits the page well, with the eBay logo in black to the left of my colour logo/info at the top.
Now, I know not everybody does this, but it works well for me - Lastly, I also include a business card, and a page with a brief explanation of feedback, etc, that I learned from Monique quite a while ago. (I'm lucky my wife has a great job at the largest printing co. in Canada!! LOL)
Once the item is shipped, I mark the item as shipped, I send the buyer an email with the details, and leave them feedback right away.
I hope this helps someone out there, but again, everyone has their own methods that they like, but perhaps you can incorporate some of these ideas yourself.
Cheers,
AXE.