...and here is where the debate over the availability of ebay id's start. both buyers and sellers should be able to have multiple id's for business or personal reasons. i dont' disagree with that. however, when it comes to the registration process of obtaining an id-sorry, but ebay sucks in my opinion. as stated above, anyone can keep opening new id's and scamming the system over and over again. and ebay can't do anything-why? they don't have the system in place to 'verify' these id's. why? they want to make it as easy as possible for buyers to register on ebay to make more money. and at who's expense? us-the sellers. i find it hard to believe that ebay isn't aware of these scammers, and have chosen up to now to not do anything about it, at least not that i've heard. i think they turn a blind eye to this in the name of the almighty dollar, while sacrificing us sellers.
to address your concern, i've never had to contact the higher powers of ebay as yet, so i really don't have any info there, but i sure am glad SOMEONE out there is making an effort to stop these people...even if its sellers, and not ebay themselves. good luck...i'm sure someone on this board will have an answer for you...i hope you nab this nasty person..
Kat