Todd, thanks for the email but we have already (you and I) discussed our mutual "friend" and there is little reason for me to dwell on it.
On your post, sorry I cannot comment too much on eBay.ca. I list exclusively on .com. Maybe if .ca became a little more responsive to questions asked by sellers (and PS) I might rethink my strategy.
Cheers!
Bill
On your post, sorry I cannot comment too much on eBay.ca. I list exclusively on .com. Maybe if .ca became a little more responsive to questions asked by sellers (and PS) I might rethink my strategy.
Cheers!
Bill
I list on eBay.com but my listing also come up when you search for me in eBay.ca. No big deal there.
I bill out in US funds. If someones wants the total converted to CDN, I get it for them. I'd take Canadian Tire Money if the payment got here fast!
I send everything with Canada Post, in person at my local outlet. My postmaster, Pablo, sees me more than my husband.
I would not look at improving eBay.ca without looking at how I could improve the way members follow procedures first. So many complaints would vanish if bidders followed simple procedures and did what they were supposed to do. Less so, but sometimes sellers could improve their lot by keeping up to date with what's going on and participating in the on-line forums. Sure this is computer technology but that's our venue and we have to keep up. I'm a moron and if I can do it anyone can.
Last but not least, I think members would benefit from going down to a flea market or stand beside the cash desk at a retailer for an hour or so. Or stand near a teller's wicket at a bank and watch how they deal with the public. When you return to your computer you will be so grateful that eBay is your work of choice, you will be a lot happier here.
Time for beer! Who's with me?
I bill out in US funds. If someones wants the total converted to CDN, I get it for them. I'd take Canadian Tire Money if the payment got here fast!
I send everything with Canada Post, in person at my local outlet. My postmaster, Pablo, sees me more than my husband.
I would not look at improving eBay.ca without looking at how I could improve the way members follow procedures first. So many complaints would vanish if bidders followed simple procedures and did what they were supposed to do. Less so, but sometimes sellers could improve their lot by keeping up to date with what's going on and participating in the on-line forums. Sure this is computer technology but that's our venue and we have to keep up. I'm a moron and if I can do it anyone can.
Last but not least, I think members would benefit from going down to a flea market or stand beside the cash desk at a retailer for an hour or so. Or stand near a teller's wicket at a bank and watch how they deal with the public. When you return to your computer you will be so grateful that eBay is your work of choice, you will be a lot happier here.
Time for beer! Who's with me?
One thing eBay.ca could do is move a little faster on PS support. I find them to be very slow in reacting to NPB's with false contact info. Reports often go unanswered or investigated for several days. That's not what their acknowledgement says the timeline should be.
Either they are investigating a tremendous volume of complaints or they are severely understaffed. Either way they could take a little piece of that large chunk of cash they take from me each month, invest in some resources and get on with making eBay a better place.
It's very frustrating to be told that PS'ers are in priority sequence but to have to wait several days for them to ever take any action.
Either they are investigating a tremendous volume of complaints or they are severely understaffed. Either way they could take a little piece of that large chunk of cash they take from me each month, invest in some resources and get on with making eBay a better place.
It's very frustrating to be told that PS'ers are in priority sequence but to have to wait several days for them to ever take any action.
When I pay for my goofy fishing lures (a wierd habit I know) with BidPay, I have to put in my approved infromation that they have on line. But EVERY TIME I still have to go to my credit card and type on the last three numbers on the back to prove it is me.
So maybe eBay could simply tighten up their registration process on line, perhaps with an added security feature like BidPay. Would it be nuts to have some sort of confirmation deal when you bid?
Maybe this would cut down treasure-pot's very valid concern at the source - before the auction closes.
So maybe eBay could simply tighten up their registration process on line, perhaps with an added security feature like BidPay. Would it be nuts to have some sort of confirmation deal when you bid?
Maybe this would cut down treasure-pot's very valid concern at the source - before the auction closes.
1. I'm assuming that most PS's list on .com. I also assume that most of us use an auction management program and I don't know of any of these programs that is able to list on .ca.
2. US dollars by any means except PayPal [I have a phobia 😄 ], but will convert to almost any currency (my credit union doesn't charge extra to clear cheques in most currencies).
3. Very small items, so always Canada Post letter mail.
Perhaps if my auction management program was able to list on .ca I would use it more, but there just aren't enough Canadian users of the program to create a demand for anything other than .com usability.
Glenda
2. US dollars by any means except PayPal [I have a phobia 😄 ], but will convert to almost any currency (my credit union doesn't charge extra to clear cheques in most currencies).
3. Very small items, so always Canada Post letter mail.
Perhaps if my auction management program was able to list on .ca I would use it more, but there just aren't enough Canadian users of the program to create a demand for anything other than .com usability.
Glenda
Glenda,
Turbo Lister can be set to list for Canada. Then, when your list comes up, a Canadian flag symbol comes up beside each listing.
As for your phobia about PayPal, where did that come from? Did you have a bad experience with an on-line pay service as a child? Or perhaps you have a family history of burns by NPB's? I know. A bear in a PayPal shirt attacked your tent while camping!
If you look at the PayPal positive stories, like increased on-line impulse sales, especially BIN's and thousands of successful happy customers, you might open your mind to the benefits of PayPal. You are getting sleepy... sleepy... PayPal... PayPal...
Turbo Lister can be set to list for Canada. Then, when your list comes up, a Canadian flag symbol comes up beside each listing.
As for your phobia about PayPal, where did that come from? Did you have a bad experience with an on-line pay service as a child? Or perhaps you have a family history of burns by NPB's? I know. A bear in a PayPal shirt attacked your tent while camping!
If you look at the PayPal positive stories, like increased on-line impulse sales, especially BIN's and thousands of successful happy customers, you might open your mind to the benefits of PayPal. You are getting sleepy... sleepy... PayPal... PayPal...
Further to post #10 above, eBay.ca Trust & Safety has responded and NARU'd the NPB with false contact info 4 days after I filed the report. This is not even close to the time frame they suggest that it will take in their automated response.
If this is priority PS support I'd hate to think of what the general community has to put up with.
How can PS folks on .com make a report for false contact info and have bidders NARU'd in less than 24 hours? I have seen this happen a number of times so it concerns me greatly that there are no resources for Canadian Trust & Safety.
Bill
If this is priority PS support I'd hate to think of what the general community has to put up with.
How can PS folks on .com make a report for false contact info and have bidders NARU'd in less than 24 hours? I have seen this happen a number of times so it concerns me greatly that there are no resources for Canadian Trust & Safety.
Bill
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