02-25-2014 07:28 PM
02-25-2014 09:34 PM
seller should label package do not bend under these circumstances.
02-26-2014 08:16 AM
A Label for carrier may help but the real reason this keeps happeing is the shipping method which I am sure is clearly stated ..
To resolve Contact buyer tell them it was damaged and ask them if they can ship in a well protected packaging and you will pay for it ..
IT will cost you alot more then you wanna spend to protect it but it is the only way ....
Not putting any blame on you but getting familiar with shipping methods will allow you to know how it will be shipped ...
My guess is it was sent basic lettermail which has a 2cm Max for thickness which mean it will not get better then a bubble mailer...
Other option request it be sent in between to pieces of carboard in a poly mailer just basic lettermail..
Would not be surprised if seller decides to just refund and cut there losses though ...
Unless the screen protector is ripped you can still use as bends and ruffles should flatten and come out perfect if properly applied...
02-27-2014 03:04 AM
02-27-2014 10:05 AM
The seller sent another one but when I received it the screen protector was damaged because it was packaged in a thin envelope
Because you let the seller send a replacement rather than give a refund, the transaction went past the 45 day limit for Item Not As Described disputes.
For future reference, the Resolution Centre is in the Customer Support drop down menu at the top right of this page.
I also have not left a review because I did not receive the item until way after 60 days
If the seller left any feedback for you , you can add a Response, indefinitely. Remember that the most effective Responses are calm and factual. "Inadequate packaging meant item arrived damaged."
Go to the credit card you used to pay for the item. (Paypal is the processor, although they do have a good Buyer Protection program.) Ask the customer rep about a chargeback. Have your transaction numbers, dates and payment details handy to help her do the chargeback. You many be required to return the item on your own dime for the card to process the refund.