Track Order

solib12
Community Member

When I click on Track your Order I get Critical Error:

ERROR - DEPRECATED_GUEST_ORDER_DETAILS.

What can I do to Track my order?

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Re: Track Order


@solib12 wrote:

When I click on Track your Order I get Critical Error:

ERROR - DEPRECATED_GUEST_ORDER_DETAILS.

What can I do to Track my order?


Where are you checking eBay or PayPal?

 

If there is a tracking number shown, go to the shipping company or post office of the seller and manually enter the tracking number.

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Re: Track Order

First allow 20 days for arrival from North America, it might be faster, but 20 days is plenty.

Allow 30 days from Asia.

 

Has that passed yet?

 

Did you order through the Global Shipping Program?

If so here is how to track:

 


TRACKING SYSTEM FOR GSP
It's not user friendly... But I found how to track your package via the global shipping program, once it gets to Canada you need to:
- Log on to eBay.ca
- Under the My eBay menu select Purchase History
- Under your orders find the specific order.  It should have something like the following:
        Estimated delivery Mon, Jan 11 - Thu, Jan 21
        Tracking number: Tracking number UPAAB000000#########
- Click on the UPA number.  This should open up a Shipment Details window, which should contain something like this:
     This shipment has been transferred to CPC for delivery to the final destination # 70351#########
-Click on the Canada Post number to see where the Canada Post Tracking history and expected delivery

 

Remember that tracking is not actually usefuf for most buyers. If you are not home when the parcel arrives, the carrier will leave a notice of when and where you can pick it up.

Tracking is there to help the Seller win Non-Delivery claims.

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