Recently I asked a seller to cancel a case where my granddaughter bought some sort of drill bit for .01 ( one cent). The seller agreed and I got a message under the listing in my purchase history saying seller want to cancel transaction - take action.
When I click on the 'take action', all I get is a message saying: "Case Information Not Available" ??? I tried checking paypal, but the case isn't listed there, so now I don't know how to 'take action' to complete this transaction.
Anyone know what to do? (besides changing my password so emmy can't buy anything else, I already did)
Thanks, Christy