09-25-2013 12:47 PM
I'm dealing with a seller who has not communicated anything.
4 days after I paid for the auction, they transmitted the shipping information to Canada Post.
eBay marks the item as shipped and Canada post says the item hasn't been received.
Why is the item showing shipped by eBay when the seller hasn't taken it to ship it?
Obviously I won't buy from these people again. They did finally ship it, but 8 days to get a package to Canada post on an instant transfer payment is just stupid. let alone with no communication whatsoever.
Solved! Go to Solution.
09-25-2013 03:22 PM
Ebay didn't mark the item as shipped. The seller did.
How fast you pay has nothing to do with how fast the seller ships the item.
If you do not like the seller's communication skills or how long they took to ship the item, you can reflect that in feedback and DSR stars.
09-25-2013 03:22 PM
Ebay didn't mark the item as shipped. The seller did.
How fast you pay has nothing to do with how fast the seller ships the item.
If you do not like the seller's communication skills or how long they took to ship the item, you can reflect that in feedback and DSR stars.
09-26-2013 11:45 AM
From the seller's side.
Did you pay through Paypal from a credit card or from your bank account? The latter is an "e-cheque" which takes several days to clear the banking system. Your instant payment is not all that instant.
If you did pay from your bank account, allow a week to the time before shipment.
Was there a weekend of holiday involved? A payment completed on August 30 would mean that the parcel would not move until September 3, due to the Labour Day weekend. There would be no necessity to print a shipping label before September 2 or 3. because the parcel is just going to sit in the postal outlet or mailbox until then.
If the seller is in a smaller community, Canada Post may not mark it as recieved until it gets to a Terminal which could take another 24 hours , although it is usually faster.
You have 45 days to open an Item Not Received dispute.
09-27-2013 08:56 PM
09-27-2013 09:00 PM