Archive 1

eBay Restricting use of outdated Internet Security Protocol

Hi eBay Members, eBay has decided to restrict the use of outdated Internet Security Protocol, SSL 3.0, because we have determined that it does not meet our standards. As such, some Turbo Lister users could see some connectivity issues. For more infor...

Holiday Returns available in Turbo Lister

Hi Turbo Lister Users, The option to apply Holiday Returns in Turbo Lister is now available in the Beta version of the program. When deciding whether or not to be a Beta user, please keep in mind that the beta versions aren't free of bugs, nor are th...

Recent Issues w/Turbo Lister Sign In

Hi Turbo Lister Users, A recent Windows update has caused some programs, including Turbo Lister, to crash. To sign-in to Turbo Lister before the improved Windows update is released, please follow these steps: Open Internet Explorer Open the Tools men...

Resolved! Is there anything I can do to recover from a purchase gone wrong?

I purchased an android tablet from seller. The unit arrived on time but was totally dead. I contacted the seller and he agreed to send me a replacement. But he insisted the shipping of the replacement would take a very long time (30 days) and without...

EBay has sent me an email that an item is not available after payment and shipping has taken place.

EBay has sent me an email that an item is no longer available after my payment was processed and the item shipped with a tracking number. I contacted the seller and they said they have no idea why such an email would be sent. They thought it was an E...

Resolved! why do I get a sorry request limit exceeded, try tomorrow

Anyone have any idea as to why I get a sorry amount of requests has exceeded limit Try again tomorrow, or simply cannot display page. Have never run into this before and did not change anything. Help

Resolved! Items not received from China

After many years of troublefree purchasing and delivery from China now two items (small amplifiers) from two different sellers have not arrived (after 3 months for one, 2.5 months for the other). I've received a full refund from the first item but mu...

Cancel purchase order

I changed my mind on the purchase of an item. How can I cancel the purchase order?

Don't want to see viewed items on home page.

How do I prevent ebay from showing items I previously viewed on the home page? If I'm at work, I don't want items I viewed at home showing up when I go to ebay, and vice versa. How do I get ebay to stop showing"Your Recently Viewed Items" and "Recomm...

Resolved! buyer claims item reeks of cigarette smoke ans asks for return

Hi there eBay community! I sold a used Apple Mac Pro and shipped it, when the buyer received it he requested a return claiming the item reeks so much of cigarette smoke it is hard to be in the same room. I find his claim to be quite exaggerated, if n...

Can an item increase by 1100 bucks in less than a year

I bought an item last year for Christmas for 99 dollars,and wanted it again and was shocked to find selling by many sellers for up to and more than 1200 dollars

Resolved! We've been selling on eBay for over 10 years and have never encountered the following problem: Our

We've been sellers on eBay for over 10 years and have never had/seen this happen before. Problem: Our tool bar shows that we are Canadian sellers but we are U.S.A. Also, all of the $ amounts are showing up as in Canadian dollars and U.S. dollars as s...

Why are some buyers'names private?

Why & how are some bidders' names kept private on the bidding lists?

I bought two items from ebay and then received an email from ebay saying that the items were removed

I bought two items from ebay and paid using paypal. Then I received an email from ebay saying that the items were removed and that there was a security breach for that seller ,and the seller was removed from ebayI cannot cancel the purchase and the i...

Resolved! Where's my saddle?

Hello folks. Another smoke filled day in B.C. I have just spent too much time trying to find a phone number to contact eBay but did not have any luck. My situation is that I purchased a parade saddle from a seller from the U.S. back on July 7. It was...

Resolved! Where is the "Everything Else" category?

How do I browse to the "Everything Else" category? On the top left, I used to be able to click "Shop By Category" and then "See all categories". There was a section for "Everything Else", inside that there was "Weird Stuff" and a bunch of other categ...

being harassed by seller

I currently have a case open with the resolution center for an item I didn't receive and the seller wouldn't refund me. I have since been contacted by the seller asking me to send them money so they can refund me and then again asking that I close th...

When I search for an item and limit the search to North America only why do UK sellers show?

What is the point of clicking "North America only" to limit my search? I keep seeing sellers from the UK anyways! I am not willing to pay shipping from outside North America.

what going on with the templates? - all my are gone this morning

all my templates are gone this morning - anyone know what's up?

can't get my pin code, have to send my new phone number

email me please

Looking for PajamaGram "Fatigued" Women's Pajamas in Extra Large. Help!

Hi! I've been looking everwhere for PajamaGram's Fatigued Women's Pajamas in Extra Large. They've been discontinued, and the few other merchants that have them listed order them on-demand directly from PajamaGram. Here's their product description: ht...

Hi, Would you please tell me how can I bid out?

Hi, Would you please let me know how can I bid out? Thanks

Bought items hidden before receiving date has been reached

Hi,Anyone else having issues keping track of purchased items? mine disapear before the receiving due date is even reached, most of the time they put 2-3 months to receive the item and I have to search all the time so I can see what I have recieved an...

Dear Ebay,fraudulent item. label clearly made to deceive the customer. Same logo as quality brand

Dear Ebay, What policies do you have in place to protect the customer from fraud? I have bought a fraudulent item on ebay. Label, colour, logo, typestyle designed nearly exactly the same as brand name product. Clearly designed to deceive the buyer. P...

Seller says payment did not go through but it says it is pending via paypal, what do i do?

I won an auction and paid immediately after via paypal. He claims he has not received payment even though when I log on to paypal it says it is pending and that he has not accepted it. What do i do? I won the item for very cheap so it's possible he i...

Why my negative feedback was removed?

Hi everyone, How can I make eBay re-publish the negative feedback that I left to a very dishonest seller? I've just had the worst experience as buyer ever. I bid on an item and I won it just because the picture in the list looked nice and I even paid...

I HAVE ORDER A TRAMPOLINE FROM EBAY ON THE 8 OF JUNE 2017 AND DID NOT RECEIVE YET

I HAVE ORDER A TRAMPOLINE ON THE 8 OF JUNE 2017 AND WAS SUPPOSE TO GET ON THE 2SD OF AUGUST 2017 BUT UNFORTUNATELY DID NOT RECEIVE YET.....PLEASE TELL ME WHERE IS MY TRAMPOLINE

Did not receive replacement item

Hi, I have ordered 2 items on May 18 , but did not receive even after estimated date(July 3). Then i choose the replacement option and ordered 3 items. Another month has passed , but still i did not get it. I have my doubt. Please tell me what can i ...

The order is not shipped within 11 days after payment.

Hello! I paid for my order 11 days ago and it's not shipped yet. I have no shipment and tracking information. When I paid it I was promised that the order will be shipped within 2 days. The seller doesn't give any clear information. What should I do?

Resolved! where do I buy a Canadian gift certificate for ebay

Frustrating,all I could find out about is that Gift CARDS are only sold in the US.Gift CERTIFICATEs are for Canada.After wondering around ebay ca. & ebay USI found that above, but have no clue how old the info is.And went to answer center at both sit...

Resolved! Do we report sellers who lie about being located in another country to get your business?

I have encountered numerous listings claiming to be based in North America (my home region), calling themselves US or Canadian sellers, then I discover that they are actually based in China and shipping from that part of the world. I often prefer to ...

Resolved! Hi, i bouht an item with ebay global shipping program ( a topps star wars galactic files reborn auto

Hi, a bought a topps star wars autograph card on ebay. The seller is using the ebay global shipping program to ship(i live in canada).received the package and it was not what i bought. It was a car part(bmw fuel/gas door hinge). I am sure is not the ...

Resolved! How long should I wait for items shipped from China?

I have more than a handful of orders for items from China that I have not received close to 6 weeks after ordering!! I have never had a problem like this before. Especially with several shipments all from the same country. Does anyone know if there i...