Archive 1

eBay Restricting use of outdated Internet Security Protocol

Hi eBay Members, eBay has decided to restrict the use of outdated Internet Security Protocol, SSL 3.0, because we have determined that it does not meet our standards. As such, some Turbo Lister users could see some connectivity issues. For more infor...

Holiday Returns available in Turbo Lister

Hi Turbo Lister Users, The option to apply Holiday Returns in Turbo Lister is now available in the Beta version of the program. When deciding whether or not to be a Beta user, please keep in mind that the beta versions aren't free of bugs, nor are th...

Recent Issues w/Turbo Lister Sign In

Hi Turbo Lister Users, A recent Windows update has caused some programs, including Turbo Lister, to crash. To sign-in to Turbo Lister before the improved Windows update is released, please follow these steps: Open Internet Explorer Open the Tools men...

Is anyone else bothered by the fact that eBay reduced the top rated seller Discount to 10%?

Not just that

Would I have to pay duty if I buy a guitar case from the USA to be shipped to Canada?

Anyone else having problems shipping directly through paypal today?

Keep getting error message. I know you can't ship direct through ebay and paypal but I have still been able to do so directly through paypal.

Resolved! Can anyone explain the sales tax for canada starting july 1-- i'm really confused on this, thank you

Hi all-- Im really confused about the sales tax that ebay.ca is going to be starting as of July 1-- How does this work? I called them today, but was left totally confused about there answers--if anyone has looked into this, can u please explain how t...

Resolved! Who deals with Global Shipping when an item is received broken? The buyer or the seller?

Hello. I have received 3 different items broken in 3 weeks which were shipped through Global Shipping. The seller of the first item made all the phone calls and had my refund in just a few days. The seller of the second item has left the ball in my c...

Resolved! Item Id: 221523635423Transaction Id 1927553003012Quantity 1

I have just received the subject item and found this product is not suitable for my car, please let me know how I can return this product and get my full refund, Thanks George Alexander

Turbo Lister 2 not connecting to Description Builder

I run Windows 10 Pro and have used Turbo Lister 2 (Canadian version) successfully for some while. However, it has suddenly stopped linking to Description Builder and despite wasting time trying to find out why, and doing a clean re-install of Turbo L...

why I didn't receive the refund

I need the ebay help in this case:date open case:jun16,2017Yesterday ebay closed this case and I didn't receive any notification about the refund of US $53.27 I just want the refund, please help me.

Resolved! Ladder too big

Hi there,i just bought a ladder from eBay.. Product arrived today and i opened the package found it too big and heavy. i put it back right away and would like to return it. Please tell me what should i do in order to return the item.?RegardsHai nguye...

how do I sign in as a guest

How can I confirm that the global shipping program was actually used to ship an item?

Seller or Ebay provided a global tracking number, but no tracking updates were provided afterwards. Package due to arrive tomorrow. One would think that several updates to provide tracking would be supplied along the way as the parcel is making it's ...

2017 Summer Seller Update - community discussion thread

Hi everyone. Opening up a thread to discuss the 2017 Summer Seller Update, announced May 9th on eBay.ca.

everything is showing up in Canadian charges and monies

All the buying and purchasing is showing up in Canadian dollar amounts How do I get back to USA

why is my offer not showing up in my Bids/Offers

Why is my offer not showing up in my Bids/Offers section, and is not showing up in the seller Offers section either?

NOW EBAY IS CHARGING US SALES TAX ON OUR MONTHLY EBAY FEES...THAT'S IT EBAY I AM DONE

WHAT ABOUT SALES OUT OF COUNTRY ..WE DON'T CHARGE THEM TAX ETC...THAT'S ANOTHER $150 A MONTH I HAVE TO EAT???..I HAVEN'T CHANGED ALL MY 2800 LISTINGS FROM THE LAST CHANGE AND SPENT ALL LAST SUMMER CHANGING THEM AGAIN OVER TO CDN $..IT IS BAD ENOUGH Y...

hiding items bought on feedback

can I hide the item I bought on feedback profile without hiding my comments too?Everyone else seems to have their purchases secret while leaving the review part visible.. I'm stumped :[Please tell me how to do this!

Seller was hacked when I bought an item

A few months ago I bought an item from a seller, I usually don't expect the item to arrive quickly thus I didn't think much of it and thought it would arrive when it did. I thought this particularly because it was in electronic and I assumed it was c...

Items arrive after 60 days - Feedback

I have received items from China that have taken longer than 60 days to arrive. How do I leave the seller positive feedback after 60 days?

Why would I close a case in sellers favor,via a paypal claim? AVOID

I have tried to get a refund,I did send this parcel back with incorrect disc and all discs and original case etc. I have the messages saved from the seller, they stated they will not refund a "returned to sender" on original parcel...I even wrote on ...

I paid for an ITEM that you removed it because fraud and I need to get my money back

Hello, I paid for an ITEM that you already removed it because Fraud and I need to get my money back to buy a new ITEM. Could you please help me with that? thanks for your consideration.

Leaving feedback for multiple items purchased with one order from same vendor and shipped at once.

Has anybody in eBay thought how boring/time-consuming is leaving feedback for let's say 12 items ordered, shipped and received at once from one vendor, by doing it as eBay requires "ONE ITEM AT A TIME", having to REPEAT the same thing 12 times" ?If t...

I bought an android tablet on April 25th, 2016.

The time period according to EBay policy is over...I totally understand that. My question is regarding the etiquette and understanding of the seller. In February this year the tablet stopped working so I tried and tried and tried to get help from the...

How to bring the item Ad on the top listing?

I'm trying to sell my item on ebay.ca which is lower in the price compare to other local sellers and I'm using the similar wording for title but getting very low Viewers. When I searched my item as a buyer I dont see mine.Can someone help me how to h...

What is eBay doing??????

Hi again. I just posted the problem I was having with a seller and eBay and now it is getting more ridiculous. I just received a message from eBay since I asked them reopen the case in which they are not refunding my purchase of a wedding dress. The ...

What is going on with sales?

Why are sales so slow right now - I did better in January than in June! Checked my shipping costs, lowered prices what else can I do? even tried the auction but it was a bust. I am frustrated!

How to ensure my order will be sent from China to Canada with ePacket?...

I have about 10 "free shipping" items on order in the 5 to 30 dollar range, and they have not arrived to me in Vancouver Canada, after about 2 to 3 months. I would gladly pay a premium shipping fee it one is available but there isn't as far as I can ...

Resolved! unauthorized use of bidder account

Huh, my in young (ahem) career as a *cough* budding seller, I have witnessed, twice, Ebay giving me notice of cancelling winning auctions due to *as above*. The first one was a stinky one, pretending payment was made to my paypal account and attempte...

Resolved! User no longer registered on eBay?

Hi, so I recently bought myself a graphics tablet on eBay. About 5-6 days after being marked shipped, I got a notification from eBay saying that the user is no longer registered on eBay. I already paid for it through Paypal. How do I go about approac...

Resolved! If counter offer by seller isn't accepted by buyer, is buyer still obligated with original bid?

Hello, I made a bid on an item and the seller made a counter bid that I am not interested in. Am I still obligated to purchase the item at my original bid or by not replying within a certain time frame to their counter offer, is the transaction nul a...

Why would eBay close my case against a seller in their favor!!!!

Hello folks. Boy am I flipping upset! A couple of months ago I was stupid enough to try one more time to buy one of those pretty wedding style dresses from a seller in China. At time of purchase their feedback was 98% and I thought it would be safe t...