well...another lesson learned...don't waste a good 35.00 cdn to get square trade involved...i had recently submitted a mutual withdrawal feedback request to my one buyer that left me a negetive-no response...i emailed ebay asking that based on the fact that he had invalid contact information, and that i tried to contact him to resolve this but couldn't, his feedback be removed....nope. (good try though). so i tried square trade. i didn't even know they charge 29.95us until i was almost complete the registration, so i cancelled it, and then got a message stating 'are you sure you want to cancel? you can't re-open if you cancel now'-so i figured, fine, okay...
the first 'reply' i got from square trade, i couldn't even open due to technical issues, it took two days for me to finally get it open, all it said was that the other party received the mediation announcement, and to wait for further instruction. a few days later (today), i get another email from square trade saying the dispute is over because the other party doesn't wish to continue mediating. that's it. over. i don't even get to see the other party's messages/complaints/comments...i don't get a chance to be in on anything...i thought it would have been a more involved process than a couple of emails back and forth, and then, that's it, case closed. thank you for your 29.95...i knew that a mediator worked between the two of us, but i thought it would have been more involved than that, where there would have been more effort on the mediator's part to get this thing resolved after the other party said they didn't want to pursue it anymore. i don't even get to know what the other party was told, or anything. i feel like i've been jipped...i'll never use them again.
i know alot of people are thinking i shouldn't worry about one negetive, but it just buggs me every time i see it, especially since it was one of those that i didn't have a chance to resolve-then OR now.
anyways, serves me right i guess...i knew it was 29.95, just another lesson learned...rotten buyer..some people are so miserable..:-(
Kat