11-16-2012 08:01 PM
I bought a e-reader.when i recieved it the screen was broken. it was brand new. what do i do to get my money back and return the item
11-16-2012 09:01 PM
What to do if you don't receive an item or it doesn't match the seller's description
http://pages.ebay.ca/help/buy/item-not-received.html
11-17-2012 09:29 AM
Remember, when returning the item, you must use a delivery confirmed service. That way, if the seller refuses to refund you, PayPal will send you a full refund and then go after the seller.