@matkordyba_0 wrote:
I also cannot file a dispute through PayPal since the package was actually shipped. It just never arrived. I'm kind of at a loss since I cannot actually make an account to file a dispute. If anyone has any help they can offer, please help me out! Thanks 🙂
The item is probably on its way its just that lately items coming from China are taking much MUCH longer than usual.
Lately it seems to buy as a guest on eBay is a real hassle. This is one area they desperately need to fix. Every day here there is at least one person with the exact same problem as you.
Did you pay from your PayPal account? It sounds like it. If so then you should be able to find the transaction and use the PP Resolution Center to open a claim for Item Not Received. You have 180 days from when you paid to do this.
It doesn't matter that the item appears to have been mailed. If you do not receive your item you should first try to contact the seller and if that is not possible just go for the claim. Proof of shipment does not stop a claim. Only where the tracking indicates "Delivered" to the buyer will a claim be denied. The reason is because there is nothing to show that YOUR item was mailed to YOU, only that AN item was mailed.
If you paid with a credit card you can call the card's Customer Service number on your statement and tell them the item didn't arrive, and they will tell you how to proceed with a chargeback.