"We only ship outside the US using the Global Shipping Center and they will charge any import fees, duties. When someone outside the US buys they have to complete the check through eBay as they add any import, fees, duties, etc (not us). Are you part of Global Shipping?
EBay's program is called the Global Shipping Program. Not Center.
Either your seller is confused or disingenuous.
The seller is the only one who can set a listing to use the GSP.
The GSP is a Seller Protection program which acts as a freight forwarder.
The seller ships to the GSP plant in Kentucky, where it is checked for some very basic customs information (what is this thing? where was it made?) which the seller should have supplied in his listing either in Item Specifics or the Description.
Then the GSP ships your purchase with thousands of others to Canada. Usually it will be delivered by Canada Post.
The only choice the buyer has is to buy or not buy, when the GSP is on the listing.
If you are Searching you look for "Customs services and international tracking provided" on the List View. (This doesn't show on a mobile, only a desktop or laptop.) That means the seller has chosen to ship through the GSP.
If the seller is not enrolled in the GSP, the buyer can't sign up for it.
It is not a Buyer Protection program and frankly is not buyer-friendly* especially for Canadians.
He cancelled your order because he is an idiot.
In future, idiot-proofing your purchases would include checking what the shipping charge will be BEFORE bidding by asking the seller for an exact quote.
* Although to be fair, I have purchased only three items through the program and all three went just fine, in spite of minor annoyances.
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