incorrect info on customs form costing customer

[duncan-7843]

Why did eBay list my trading card as “metal” on the customs form and cost me an additional $50?

There is no metal in a hockey card. Literally zero reason or logic to list a non metal item as metal. Now it’s a huge problem to get reimbursed and will be months if ever.

[mrdutch1001]

I do believe it is the seller's responsibility; not eBay, to fill in the correct customs information...

[duncan-7843]

Normally I would agree with you but in this case it appears the seller did fill out all the correct information. At least from what I can tell. So they put together a package with a description on it then I guess that package gets sent to EBay’s International Shipping (or something, exact wording is in one of my other comments here). And then it appears that EBay shipping put that correctly labels parcel into a new bag and slapped a customs form on it deciding it was now metal. The package inside this bag though has its own label with all the information saying it’s a trading card so I can’t really see what else the shipper could’ve done for their part in this.