eBay

kiralicious · ‎10-16-2019

Listing all day - Account balance in seller hub showed $0 after paying this morning (I pay every day).

Log in after dinner to list more and Account Balance shows $619.86 owing . Nearly died. Called and was told my account shows $0 balance and maybe it's a processing error as they generate my monthly statement.

Anyone else have a wacky balance in seller hub all of a sudden?

ypdc_dennis · ‎10-16-2019

@kiralicious wrote:
Account balance in seller hub showed $0 after paying this morning.
Log in after dinner to list more and Account Balance shows $619.86 owing. Nearly died. Called and was told my account shows $0 balance and maybe it's a processing error as they generate my monthly statement.
Anyone else have a wacky balance in seller hub all of a sudden?

Yep. In the hub overview I have an amount owing. If I click on the amount it takes me to my Account Summary where it says "Balance temporarily unavailable" -- should be $0.00 (paid full amount October 15 for the month).

-..-

lady.stark · ‎10-17-2019

I do too. It's like my October invoice got charged twice, because it's the same amount x2.

ricarmic · ‎10-17-2019

I checked on both .CA and .COM.

So far I'm lucky mine seem ok.

Note that the "daily sales bar graph" on .COM seems to be changing frequently (it is MIA on .CA) for at least the last few days.

The problem with providing extensive complicated reporting is that once it is wrong (in several places) the "consumer" as in us, don't really trust it anymore, so it's value is minimal if at all......