For Item value they send me to Post Office Owner and make complain about workers ???
Sounds as if you sent your parcels from a Postal Outlet and not from a Post Office.
Postal Outlets, the ones inthe back of the drug store, are not staffed by Canada Post. While the clerks are trained, they are not CPO employees and are not trained in the same way.
You had two shipments going to different addresses.
The outlet clerk printed the same label twice, and neither they NOR YOU noticed.
The buyer who received both parcels .... well that's a good question.
- Have you contacted the Buyer?
- Did they refuse to return the unexpected shipment?
- Did you send them a Return Shipping Label?
- Was the RSL addressed to you (safe but slow) or to the actual buyer of that item?
Yes this was the clerk's fault. But you have to take some responsibility for not checking that the label was duplicated.
The (erroneous) label you paid for was delivered to the address on the label?
Canada Post did the job you paid them to do, because you didn't check the label.
No you shouldn't have to, but it's worth double checking anything that will cost you money, time, and anguish to correct.
I suspect the postage refund was a courtesy gesture, since Canada Post did nothing wrong.
