at the beginning of the year a buyer of one of my items opened a case against me. because he didn't receive the item that I sent him. at the time I was unaware that this had happened until ebay sent me a notice that he had opened a case against me and they had made a final decision in his favor.
I appealed at the time and lost the appeal
The 30 day period for the appeal process has expired now
But the buyer of my item emailed me and said that he has now received the item that I sent him and has paid me for the item.
Is it too late to get the defect off my account does the defect still count against me. I got the defect on my account in January 2017.
It was late getting to him because of the mail.