eBay

dhslk · ‎07-27-2020

I'm worried about the following, that I saw on an ebay.com thread:

..."There are a few more details in the Terms of Service:

Charity, International Listings, and International Site Visibility

If you use managed payments, certain types of active listings you have may end as they are currently not supported by managed payments. Please note:

To prevent your active international listings from being ended, you need to cancel your listings on international sites and relist them on eBay.com. If you do not take this step, your listings may be cancelled.
To prevent the ending of your listings which have ebay for Charity as an option, you need to revise your items and remove the eBay for Charity option. If you do not take this step, your listings may be cancelled or we may remove the eBay for Charity option from your listings.
You must edit your listings to remove the international site visibility advanced listing upgrade. You may need to contact customer service with your item IDs to receive a fee credit for this feature."...

I have backed out of signing up for Managed Payments about 6 times in the past few weeks because I keep reading confusing/problematic statements and have been on ebay a LONG time, long enough to know that what you are told by reps is often not accurate and that errors will not be fixable. I highly expect almost all of my listings to be ended if I sign up, as almost all have the UK visibility upgrade (see red text above). I had phoned about another vague statement about "some listings may be ended", and was told that it only applied to Adult category etc., but then today I saw the above Terms of Service statement.

Has anyone who lists on ebay.ca but who has mostly US/UK/Australia sales, and who uses the UK visibility upgrade, switched to Managed Payments? If so, were your listings ended? Do your items still show up on these International sites, as they did before?

I can't take the chance of enabling Managed Payments until I know for sure what is going to happen to my existing listings, and my International and US visibility.

pjcdn2005 · ‎07-30-2020

tyler@ebay wrote:
@pjcdn2005 wrote:
tyler@ebay

I'm confused by this statement you made..
"f your account is activated and you are listing directly on a different site (like .com or UK) those listings would be ended. Because of the way International Site Visibility works, those listings would also be ended if the feature is not turned off."

1. In the international visibility scenario, would just the listings on the UK site be ended or would they also be ended on the site that they were actually listed as well?

2. I realize that we are being told that if we list on .com we don't have to register for MP right now. However, it was my understanding that if we did register and listed on .com, the buyer's payment would be converted to Cdn$ at our expense and then deposited into our bank account but that sometime in the future they were going to try and set it up so that the money could instead be deposited into a US or $US account. But according to your statement above, our listings on .com would be ended.
One of the reasons that I thought we could still list on .com but our money would be converted was based on this response from simeovivia0

"If you are Canadian, list on .ca, and sell to a US buyer, you only pay the international fee. We’ve discounted this rate for Canadian sellers compared to other payment processors. If you are Canadian, list on .com with your Canadian account and sell to a US buyer, you would pay the international fee and the currency conversion fee. Keep in mind that If you do significant volume on the .com site, you are not required to register at this time"

post 24 - https://community.ebay.ca/t5/Weekly-Chat-Session/June-3-2020-Weekly-Chat-Managed-Payments/td-p/44008...

Based on your comment, perhaps I misunderstood what will actually happen. Which is it..... If we decided to register (even though we aren't required to) our listings will be ended on .com or will they stay on .com but will be connected to our Canadian accounts and will be charged a conversion fee?

Hi @pjcdn2005 - hoping I can clarify! (please reference the disclaimers above)

1. As far as I'm aware, the listing with site visibility would be ended (because International Site Visibility flags a listing as international).

2. At this point in time, you wouldn't be able to list directly on .com, but your listings can be found on .com through search. If a US buyer finds your CA-listed item and pays, those funds would be converted to CAD and paid out. My understanding is that this will not be the case for long, but it's one of the reasons why most folks doing a good share of their business between .com and .ca are not being activated into payments yet. I'll ask for more clarification on this specific example though.

Thanks!

tyler@ebay
2. We are getting contradicting information then. The ‘expert’ in MP that I quoted specifically said that if I listed on ,com with a Canadian account I would be charged a conversion fee. I also read something similar on the .com boards from another eBay MP rep. Neither of them mentioned that option would only be available in the future and that a seller who registered now would not be able to list on a site they weren’t registered on.

I realize that this won’t affect sellers right now on .com who haven’t registered yet but it is very frustrating that we seem to be have been given conflicting information which in turn we have passed on to other sellers. The questions that we are asking are straight forward yet don’t seem to have clear cut answers yet. Although you can’t say so, I suspect that the lack of transparency is as frustrating for you as it is for us.

reallynicestamps · ‎07-30-2020

@sylviebee

Yes that appears to be true.

Not only an American bank account, but a dotCOM eBay account, which cannot now be opened without an American bank account.

We can list on dotCA and if we allow shipping to the USA, our listings will appear on dotCOM as they do now.

tyler@ebay Can you confirm?

lotzofuniquegoodies · ‎07-30-2020

@reallynicestamps

So in principle, going forward, does that make the "Free" BIN & Auction listings you were previously entitled to with a dot ca store etc to use on dot com, mute or in other words null and void? (There seems to be no reference to those bonus listings when you look in help presently...Well, at least that I could find.)

-Lotz

pjcdn2005 · ‎07-30-2020

@reallynicestamps wrote:
@sylviebee
Yes that appears to be true.
Not only an American bank account, but a dotCOM eBay account, which cannot now be opened without an American bank account.

We can list on dotCA and if we allow shipping to the USA, our listings will appear on dotCOM as they do now.

tyler@ebay Can you confirm?

As far as I know, that hasn't been stated. The impression that I get is that they are working on us being able to list on .com without opening another account for .com. But then my impressions of MP may not be correct.

reallynicestamps · ‎07-30-2020

I've been under the impression that those US site freebies (and vice versa) were an unexpected consequence that the programmers missed and because so few US staff actually sell on eBay (yes, tyler, we know some do) the bonus listings have gone unnoticed.

So, basically, shut up shut up shut up shut up.

lotzofuniquegoodies · ‎07-30-2020

Or that was the plan all along. Faze out the freebies. Freebies are only a good thing if you can use them!!!

Either way, my previous message will self destruct in 10 seconds.

10, 9, 8....

-Lotz

pjcdn2005 · ‎07-30-2020

@reallynicestamps wrote:
I've been under the impression that those US site freebies (and vice versa) were an unexpected consequence that the programmers missed and because so few US staff actually sell on eBay (yes, tyler, we know some do) the bonus listings have gone unnoticed.
So, basically, shut up shut up shut up shut up.

I've never heard that theory. I'm sure they are very aware that we get free listings on both sites.

sylviebee · ‎07-30-2020

@pjcdn2005 wrote:
@reallynicestamps wrote:
@sylviebee
Yes that appears to be true.
Not only an American bank account, but a dotCOM eBay account, which cannot now be opened without an American bank account.

We can list on dotCA and if we allow shipping to the USA, our listings will appear on dotCOM as they do now.

tyler@ebay Can you confirm?
As far as I know, that hasn't been stated. The impression that I get is that they are working on us being able to list on .com without opening another account for .com. But then my impressions of MP may not be correct.

Oh man, I hope that's true.

Switching everything over to .ca would be a tremendous amount of work. I can't even get one listing switched let alone hundreds.

I've been pretty much ignoring the MPs stuff but since yesterday searches aren't working as they used to and I have to wonder if it has something to do with MPs.

pjcdn2005 · ‎07-30-2020

@pjcdn2005 wrote:
tyler@ebay wrote:
@pjcdn2005 wrote:
tyler@ebay

I'm confused by this statement you made..
"f your account is activated and you are listing directly on a different site (like .com or UK) those listings would be ended. Because of the way International Site Visibility works, those listings would also be ended if the feature is not turned off."

1. In the international visibility scenario, would just the listings on the UK site be ended or would they also be ended on the site that they were actually listed as well?

2. I realize that we are being told that if we list on .com we don't have to register for MP right now. However, it was my understanding that if we did register and listed on .com, the buyer's payment would be converted to Cdn$ at our expense and then deposited into our bank account but that sometime in the future they were going to try and set it up so that the money could instead be deposited into a US or $US account. But according to your statement above, our listings on .com would be ended.
One of the reasons that I thought we could still list on .com but our money would be converted was based on this response from simeovivia0

"If you are Canadian, list on .ca, and sell to a US buyer, you only pay the international fee. We’ve discounted this rate for Canadian sellers compared to other payment processors. If you are Canadian, list on .com with your Canadian account and sell to a US buyer, you would pay the international fee and the currency conversion fee. Keep in mind that If you do significant volume on the .com site, you are not required to register at this time"

post 24 - https://community.ebay.ca/t5/Weekly-Chat-Session/June-3-2020-Weekly-Chat-Managed-Payments/td-p/44008...

Based on your comment, perhaps I misunderstood what will actually happen. Which is it..... If we decided to register (even though we aren't required to) our listings will be ended on .com or will they stay on .com but will be connected to our Canadian accounts and will be charged a conversion fee?

Hi @pjcdn2005 - hoping I can clarify! (please reference the disclaimers above)

1. As far as I'm aware, the listing with site visibility would be ended (because International Site Visibility flags a listing as international).

2. At this point in time, you wouldn't be able to list directly on .com, but your listings can be found on .com through search. If a US buyer finds your CA-listed item and pays, those funds would be converted to CAD and paid out. My understanding is that this will not be the case for long, but it's one of the reasons why most folks doing a good share of their business between .com and .ca are not being activated into payments yet. I'll ask for more clarification on this specific example though.

Thanks!
tyler@ebay
2. We are getting contradicting information then. The ‘expert’ in MP that I quoted specifically said that if I listed on ,com with a Canadian account I would be charged a conversion fee. I also read something similar on the .com boards from another eBay MP rep. Neither of them mentioned that option would only be available in the future and that a seller who registered now would not be able to list on a site they weren’t registered on.

I realize that this won’t affect sellers right now on .com who haven’t registered yet but it is very frustrating that we seem to be have been given conflicting information which in turn we have passed on to other sellers. The questions that we are asking are straight forward yet don’t seem to have clear cut answers yet. Although you can’t say so, I suspect that the lack of transparency is as frustrating for you as it is for us.

tyler@ebay

Hi tyler, sorry to comment again about the same subject but here is another statement from ebay saying that Canadians can list on .com with MP although the latter part of the statement doesn't really support that. So confusing!

Can I receive funds in USD if I list on eBay.com?

While you will still be able to list on eBay.com using a Canadian bank account, you will not initially be able to be paid out in USD. We understand that this is an important and unique distinction for some businesses, and our goal is to make this as seamless a transition as possible. We will activate your account when the features of managed payments meet the needs of your business.

https://community.ebay.ca/t5/Announcements/Managed-Payments-Frequently-Asked-Questions/ba-p/439876

femmefan1946 · ‎08-01-2020

@pjcdn2005 wrote:
@reallynicestamps wrote:
I've been under the impression that those US site freebies (and vice versa) were an unexpected consequence that the programmers missed and because so few US staff actually sell on eBay (yes, tyler, we know some do) the bonus listings have gone unnoticed.
So, basically, shut up shut up shut up shut up.
I've never heard that theory. I'm sure they are very aware that we get free listings on both sites.

So, basically, shut up shut up shut up shut up.

I've never heard that theory. I'm sure they are very aware that we get free listings on both sites.

If they are, they also realize that they make more money from free listings that sell than they lose on free listings that don't sell.

The number of truly Free listings for non-store sellers has just risen from 50 to, what, 250?
And the number of cheaper listings in a Basic store also rose from 250 to , I think, 350 (from 10c each if you use them all to seven cents).

Now if the left hand knows what the right hand is doing there has to be a calculation that more Free Listings = more listings= more possible sales.

Because if you don't list it, you can't sell it.

And if you don't sell it, eBay gets fewer fees.

It does make a Store subscription less attractive to the small steady seller. What benefits* is she getting for her $24.95 compared to the same number of Free Listings without the monthly subcription.

* Besides:

Vacation Mode
Lower FVF
Sorting products into categories.
Anything else?

ypdc_dennis · ‎08-01-2020

@femmefan1946 wrote:
The number of truly Free listings for non-store sellers has just risen from 50 to, what, 250?
It does make a Store subscription less attractive to the small steady seller. What benefits* is she getting for her $24.95 compared to the same number of Free Listings without the monthly subcription

Starting this month it is 200 free listings for a non-store versus 350 Fixed price + 250 Auction (in selected categories) for a basic store. Assuming a seller is listing in a 30 cent category, the economic switch point to a basic store is 283 listings versus 133 listings last month.

As you also mention, if you actually sell stuff rather than just list, a store does have the additional economic benefit of a lower FVF.

-..-

pjcdn2005 · ‎08-01-2020

I know that when I saw the new free listing amount one of my first thoughts was about whether I should keep my store. I probably should have closed it ages ago as I haven’t been motivated to add new listings in the last while...still haven’t pulled the plug though. 🙂

nationalmopartscanada · ‎08-02-2020

I have been selling on .com in US dollars. I am no longer able to list on .com because of managed payments. Just started listing on .ca....not very promising as my listings appear below all the .com listings in a search on .com. Some items that would pop up near the top on .com are now 50 or more pages down on .com in the international section. Nobody is going to see my listings. I posted a rare part on .ca that would have had 100 or more hits on .com in the first day and it has 5 or 6 views which are probably all me. I don't like being paid in Canadian dollars....all my ebay.com $$ in paypal I was using to pay my US suppliers. Now I will lose $$ on the e bay exchange and then again when I have to purchase US $$$ to pay my bills. Pretty disappointing and very frustrating.

femmefan1946 · ‎08-02-2020

@nationalmopartscanada

Just to be clear-- did you try to list on dotCOM and have your listing rejected, or did you believe what eBay seemed to be telling you and not even try?

Because I have to wonder why on earth eBay would be turning thousands (and with China more like millions) of foreign sellers away from listing on their site.

I have a hard time believing anything until I have tried it myself. I don't mean that I disbelieve you.

Also, when I signed up for MP I soon got a notice that I was not being dragged into it yet because most of my sales were on dotCOM. Did you get that notice?

And a workaround, albeit a poor one.

Open a new account (on dotCA) and list on dotCOM.

Newbies are not being forced into MP--- yet.

I understand it means giving up your current feedback, OTOH truly "free" listings.

pjcdn2005 · ‎08-02-2020

@nationalmopartscanada

It doesn't look as if you are currently on Managed Payments right now so you should be able to list on .com. Have you been asked to register yet and if so, have you done so? Even if you have, there is some confusion about whether or not we will currently be able to continue to list on .com with Managed Payments. I've seen posts from eBay that say we can and other posts that says that we can't but if you aren't registered for MP there is no reason that you can't list there.

If the posts saying that we can list there on MP are correct you still wouldn't receive your funds in $US right now MP but they are supposed to be working on that.

femmefan1946 · ‎08-02-2020

Now I'm confused -- you already seem to have a brand new account which I guess was a reaction to the MP problem.

Have you tried using it to list on dotCOM?

And of course having your shipping cost to the USA means it will show on the dotCOM site.

That $5000 thing you have offered does not have a price for shipping to the USA by the way, but does have one for shipping to Belize.

pjcdn2005 · ‎08-02-2020

When I look at your ID and switch to .com, I don't see your listings at all on that site. I see that you do ship to the US but none of your items have a shipping cost so either shipping isn't set up or there is a problem in the set up....that would definitely result in 0 or poor visibility. But you said that you see your items on there? Is there another ebay ID that you are referring to?

pjcdn2005 · ‎08-02-2020

@femmefan1946

You've mentioned the Asian sellers and MP a few times but I haven't seen anything from ebay confirming that they have been told to switch to MP. Have you seen something from ebay about it? Since some of the .com sellers were asked to switch a while ago, I assume that they are not doing all sellers at the same time.

femmefan1946 · ‎08-02-2020

We haven't seen anything much about German or UK sellers either, but that has been happening.

I just wonder if eBay has thought about those Chinese sellers yet.

With the ongoing situation on China/US trade I can't see that a smallish Chinese seller would find it easy to open an American bank account.

And eBay is moving every seller, eventually, to Managed Payments, which requires an American bank account to sell on dotCOM in US dollars, which is what the Chinese sellers do.

Just as we Canadians do.

Right now a Chinese seller can list on dotCOM, get paid in US dollars and deposit those dollars into his Chinese bank.

With MP, when it is extended to China, those sellers will be, like us, unable to list on the site that is their primary market.

While this would make many US sellers ecstatic, it would not benefit eBay.

pjcdn2005 · ‎08-02-2020

They seem to be changing to MP by site but the Chinese sellers who list on .com don't necessarily have anything to do with the ebay site in China (if there still is one) as that was/is only a site for selling within China.

Although ebay doesn't seem to care about how a change will affect individual sellers, I am certain they care about their bottom line so they aren't going to force Asian sellers to make the change if it isn't possible for them to do so. They have said that they are looking into allowing Canadians to list on .com using a $US or US bank account so perhaps they are doing the same for sellers in other countries.

As far as not being able to list on .com without a US bank account right now, I'm still not certain that is true since we have been told conflicting things about that.