Non paying buyer time limit

I have a couple buyers who have not paid for their items, it has been about 10 days.  I have sent a couple emails to no avail.  I have sent invoices.....nada.  How long do you guys allow an unresponsive buyer to keep your item hostage before cancelling and relisting?  My items are mostly one of a kind and I hate to leave them in limbo.  Thanks all

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Re: Non paying buyer time limit

I cancel mine on the 5th day. After 4 days you can cancel the transaction and one of the reasons listed is "Buyer hasn't paid yet". This gives them a strike (too many strikes and they can't play anymore!)

Before you had to officially "open a case", but eBay has changed it so you can cancel after 4 days and re-list as soon as it's been cancelled. Since the eBay final value fee isn't charged until the payment is made I think they want us to cancel and re-list. Also (optional of course) you can add them after the cancellation to Blocked Buyers list so they don't do it again. I always do this myself. If they had answered your emails and just asked for more time it would be different but those silence types I always cancel after the 4th day.

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Re: Non paying buyer time limit

While you can add the deadbeat to your personal Blocked Bidder List, opening the Unpaid Item Dispute after four days will give him a Strike on his buying account.

Since most sellers have an automatic Block on deadbeats with strikes, this also protects other sellers and setting that Block protects you from future problems.

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Re: Non paying buyer time limit

You can also set up your preferences so that eBay automatically cancels the transaction after x number of days.  If you set it to 4 days they will cancel it 96 hours after purchase.

https://www.ebay.ca/Cancel/Preference/UnpaidPurchase

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