Receiving additional payment from a buyer

olleyr
Community Member

A buyer gave me an incorrect mailing address.  The item came back to me.  Now the buyer wants to send me money to ship it again.  How do I bill the buyer?  

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Receiving additional payment from a buyer

The rules allow you to send an email address to an existing buyer so they can send a payment via PAYPAL.

 

What I find a LOT easier (and less risky) is I just create a "special lot for PARTOFUSERNAME" ebay lot that they just purchase and pay for in the normal way. I do this all the time for special requests and additional payments (my store is closed right now for summer holidays). You'll have to add a picture to the lot, can be a picture of anything, I sell in the stamp world and I just put in a picture of the back of a stamp.

 

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Receiving additional payment from a buyer

I would just cancel the order for 'problem with adress' then relist to have buyer purchase again at the price agreed. 

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