A while ago I had to upgrade one of my scales from the age old ones I'd been using to a modern one.
The new one is very good, was very economical but it does more stuff than my old ones!
A few weeks ago I was weighing out some stuff and I noticed the weight said "gn", I wondered whether it had always said that and subsequently for some unknown reason "accepted" it that way.
Ove the next days/weeks I was merrily weighing stuff out on it and the other scales. Most embarassingly I had a LOT of hints that something was amiss. Finally when I went to ship a box, the weight (I weigh them all ahead of time so I know what free/international shipping to include) said 1.5Kg (meaning that the actual weight was somewhere between 1.01 and 1.5 KG) and it only weighed (on a different scale) 890g which made no sense to me.
At this point I finally became enlightened and searched out the box with the "manual" for the scale. There was a long list of 9 different weight indicators and of course as everyone knows (😉) "gn" is for "grains". Turns out a grain is only worth .65 of a gram. So at some point I'd bumped the spot to change the weight (its all touchpad type stuff) indicator and it moved from "g" to "gn". During the "gn incident" I'd been weighing stuff on both gn and g scales so the master weights for stuff in grams were now 1/3 short if I used the "gn" scale and some "master weights" I'd created in "gn" instead of grams would have been a problem the other way.
Fortunately (as far as I know) all the master weights were easily fixable and the same "gn" scale was used to make the first batch of items.
The items created with the "gn"/"g" discrepancy I thought I had found and fixed all of them, but today a long time regular customer advised that their packages were "light" ie the count was short about a third. That was easily fixed, they were non confontational and sending the extras to fix it was no big deal.
This worries me a bit though, I don't really know how long the "gn" factor was there, I though I caught all the wrongly weighed packs but clearly I missed two. Hoping I don't get any more emails!
My only defense is that this all happened during my two week holiday in the last couple weeks of March which I got to spend recovering from COVID, it arrived for me 2 days before our 2 week holiday and my DS got it from me a couple days later. Our holiday became a "netflix holiday" as a result (I'm always processing material to sell when I'm watching TV).
Certainly it seems it sometimes is the "little things" that get you, what a problem that extra letter caused!
