eBay

isell999 · ‎01-05-2022

I ship to a company that then re-ships my packages and in the Holiday rush I didn't notice for the first time ever they closed between Christmas and New Year.

This caused 3 boxes of packages to end up with a tracking showing "Business temporarily closed; item on hold"

It has been several days the business is re-opened and the packages have been stuck like this for a week.

From searching about this online others report nothing moved a month later, I absolutely can't have that happen, what can I do to get Canada Post to pick these up out of storage and deliver them yesterday?

Thank you

ypdc_dennis · ‎01-05-2022

You could contact the Seller (assuming they used Canada Post when mailing) and ask the Seller to give Canada Post a nudge. The Canada Post website has contact info.

femmefan1946 · ‎01-05-2022

Have you phoned the company and asked what is happening?

Personal contact is often more useful in getting an answer than the FAQ page on a website.

BTW Many businesses were closed on Monday which was a bank holiday. This included Canada Post.

isell999 · ‎01-05-2022

@femmefan1946 wrote:
Have you phoned the company and asked what is happening?
Personal contact is often more useful in getting an answer than the FAQ page on a website.

BTW Many businesses were closed on Monday which was a bank holiday. This included Canada Post.

By "the company" do you mean Canada Post? Yes I did call them and they said they would re-attempt delivery which I expected to be Tuesday/yesterday and they didn't. However tracking just updated to "Delivered" on all 3 boxes at the same time, this is a tremendous amount of stress off my shoulders.

BTW I am the seller.