Shipping options not showing up (other than Canada Post Lettermail), started today

[jsonwg]

For some reason shipping options other than Canada Post Lettermail are no longer showing up for me. This was fine in the past few days when I listed other items but does not work for me today. Thinking it might be some bad cached data, I tried signing in on different browsers and devices with the same result.

I have tried randomly adjusting the weight and package dimensions to larger and smaller values but nothing seems to work.

Only when I check the "I don't know the package details" box do the other options show up (ex. Canada Post Regular Parcel, Canada Post Expedited Parcel, Canada Post Tracked Packet - USA, etc) but I want to have calculated shipping and not a flat rate.

Anyone else having this problem or knows what might be going wrong? Thanks

[thatitaliangirl]

Don’t know if it’s fixed or I got lucky with one listing but it’s working for me.

[lotzofuniquegoodies]

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@thatitaliangirl wrote:
Don’t know if it’s fixed or I got lucky with one listing but it’s working for me.

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Glad to hear that things are looking up!! Hopefully all good for everyone going forward!! Fingers crossed!!   🤑

-Lotz

[michaelrobertwood]

After seeing the latest post here, I went ahead and checked. It's working for me now - I was finally able to post the draft listing I created on the 8th... almost a week later.

[haus_of_el]

Finally I think this issue has been fixed. At least it’s showing the different shipping options for me now. Hopefully same for everyone else.

[haus_of_el]

Finally I think the issue has been resolved. It’s showing the additional shipping options. Hopefully same for everyone else.

[luv4orphans]

Had some problems yesterday when listing trying to upload different shipping methods. If I put US it would go to that unless I deleted the "Tracked Parcel International - NON US" that kept on popping up. If I deleted that NON US, then I could upload shipping costs for US but it wouldn't upload International costs. Very frustrating and even confusing to explain.  I spent a couple of hours on this yesterday. Hopefully its only a glitch of some and has been fixed. 

[luv4orphans]

Agree. The same happened to me. Wanted to at least try to list 4-5 items and only got 2 and not even properly listed as I couldn't access international costs. 

[jsonwg]

As of around noon today (Nov 14) I can confirm the issue is finally resolved and I was able to choose calculated shipping options again 🙂