why I didn't receive the refund

[rgg5088_fqgo2n]

I need the ebay help in this case:

date open case:jun16,2017

Yesterday  ebay closed this case and I didn't receive any notification about the refund of US $53.27

I just want the refund, please help me.

[momcqueen]

Have you checked your paypal account? Did you use paypal or a credit card to pay? 

[momcqueen]

Also, you returned the item with tracking, right? You don't get a refund if there's no tracking on a return. 

[rgg5088_fqgo2n]

Now I am going to answer in my own language, I hope you have a translator: Tal parece que internamente el personal de ebay no maneja la misma informacion, ya que la ultima respuesta que recibi el dia 3/07/2017 por parte de Gale G. ebay Customer Service como respuesta al caso # 5139745458 SR# 1-120256626 me indica que debo esperar de 5-7 dias para que ebay concluya las revisiones y me haga la devolucion de mi dinero $53.27 US DLLS. Le pido a ebay seriedad en el manejo de este caso y la devolucion inmediata de mi dinero $53.27 US DLLS. Aclaro a ebay que ya consulte mi cuenta en PAYPAL y no tengo devolucion alguna sobre este caso.