I want the snipe!
You're not getting answers. You're getting opinions. And you know what they say about opinions....
Once again, it boils down to you CANNOT tell a company what they should charge for a service. Period! If you don't like it, don't use them.
YOU'RE not their customer. The seller is because they paid them for the service. The fact you sent money to the seller to pay for that service is irrelevant. The seller contracted them to ship the item to you. Why do they use UPS or other couriers? So they can get a tracking number to comply with PayPal's Seller Protection Policy & you and get your item faster. It's not to rip anyone off.
If you ship something with Canada Post to a buyer in the US and it's lost or damaged, Canada Post deals with you. Why? Because YOU'RE their customer not the person in the US.
B & complain all you want. Go in on the class action suit if you want. Knock yourselves out. Lawyers will sue God because it's not 80 degrees in Canada in January if they could. It means nothing!!! They're only in it for the money and the publicity. They heard a bunch of people whining and complaining and they acted on it. You don't think they're getting paid from this somewhere? Do you really think they're doing this out of the goodness of their hearts?
ffftttt
When you find doing what's right hard to do - you've got a problem.
You're not getting answers. You're getting opinions. And you know what they say about opinions....
Once again, it boils down to you CANNOT tell a company what they should charge for a service. Period! If you don't like it, don't use them.
YOU'RE not their customer. The seller is because they paid them for the service. The fact you sent money to the seller to pay for that service is irrelevant. The seller contracted them to ship the item to you. Why do they use UPS or other couriers? So they can get a tracking number to comply with PayPal's Seller Protection Policy & you and get your item faster. It's not to rip anyone off.
If you ship something with Canada Post to a buyer in the US and it's lost or damaged, Canada Post deals with you. Why? Because YOU'RE their customer not the person in the US.
B & complain all you want. Go in on the class action suit if you want. Knock yourselves out. Lawyers will sue God because it's not 80 degrees in Canada in January if they could. It means nothing!!! They're only in it for the money and the publicity. They heard a bunch of people whining and complaining and they acted on it. You don't think they're getting paid from this somewhere? Do you really think they're doing this out of the goodness of their hearts?
ffftttt
When you find doing what's right hard to do - you've got a problem.
What would we, the buyers PREFER
Well, thats a fascinating idea!
Walking into the local car dealer:
Hello there! I'd really like to purchase that nice big SUV you have there - I see that you seem to want $40,000 for it - however, what I, as a buyer, REALLY PREFER to pay for it, is more in the neighbourhood of $12,000. Hows that sound to you, Mr. Salesman?
Walking into the local grocery store:
My, these steaks sure look nice. I see that the store seems to want $20/pound for them. But truly, I as a buyer, REALLY PREFER to pay only $2/pound for them. How's that sound to you, Ms. Cashier?
Lawyers will sue God because it's not 80 degrees in Canada in January if they could
I think we should have a class action suit against - oh - lets say - WEATHER PERSONS! They keep predicting gloom n doom, snow and more snow, high winds, freezing rain.
Well, WE THE PEOPLE REALLY PREFER to have nice sunny days, not too hot, not too cool, no wind, maybe a few fluffy clouds in the sky - and none of that other nonsense!
Ya, lets sue THEM, shall we???
Actually, the UPS rate isn't that high. I regularly import from Germany, and it never even occurred to me, that the $60 flat fee from my broker was too high. Looking at the paper work, I know for sure, I wouldn't want to deal with that.
Just because many regular consumers are taken by surprise, doesn't mean UPS should not charge for the service. And it sure doesn't mean, it is a rip off.
And in regards to the Canada Post $5 fee: You get, what you pay for. Instead of custom clearance within hours, it takes days if not weeks. Not exactly an option for UPS.
Just because many regular consumers are taken by surprise, doesn't mean UPS should not charge for the service. And it sure doesn't mean, it is a rip off.
And in regards to the Canada Post $5 fee: You get, what you pay for. Instead of custom clearance within hours, it takes days if not weeks. Not exactly an option for UPS.
... i don't pay sticker price... i have dealt with one dealership since 1990 and get consistently good pricing on vehicles
and when they screw up ... i let 'em know it too!
and when they screw up ... i let 'em know it too!
Yes, we use the same broker every time. And he is actually on the cheaper end, others have charges over $100 for the same service.
I am just saying, just because UPS charges for a service that may take some consumers by surprise, it is not unethical, like it was suggested her in the thread.
I am just saying, just because UPS charges for a service that may take some consumers by surprise, it is not unethical, like it was suggested her in the thread.
ya.. but.. thats the point we've been trying to hammer home ... and some people just are not getting it...
... more like trying to whack a possum.... and guess who is the possum....
It all boils down to: UPS is legitimately charging a fee for a service they are performing. And that fee is by no means to high.
I also read on this thread, that they even wave the fee for first-timers.
I guess some people will never be satisfied.
I also read on this thread, that they even wave the fee for first-timers.
I guess some people will never be satisfied.
"It would be good if they could disclose the fees to THEIR CUSTOMER, who is the SHIPPER."
Do you really think the shipper (seller) is going to contact you after they ship it and say "by the way, you owe $X.xx when you receive it"
How much you owe to get something into your country is not their problem.
The seller has an obligation to ship the item via whatever method was stated in the auction. If you don't agree to that method than don't bid.
"We've heard every excuse under the book"
Ignorance is no excuse either.
Establish an alibi and eliminate the motive!
Do you really think the shipper (seller) is going to contact you after they ship it and say "by the way, you owe $X.xx when you receive it"
How much you owe to get something into your country is not their problem.
The seller has an obligation to ship the item via whatever method was stated in the auction. If you don't agree to that method than don't bid.
"We've heard every excuse under the book"
Ignorance is no excuse either.
Establish an alibi and eliminate the motive!
...suggested nothing of the sort.. was giving you an example of trying to dictate to retailers
When you make an account with eBay and PayPal for example, you agree to abide by all their terms and conditions. Some of which people agree with. Some of which people don't. By creating a User ID you have agreed to ALL of their terms, like them or not. Same with PayPal or any other account for that matter.
When you agreed to have the seller ship with UPS you AGREED to abide by the terms of UPS. One of which is AGREEING THAT THEY TO ACT AS BROKER ON YOUR BEHALF!!!
You didn't know that? Too bad! It doesn't change the fact that it's there in the fine print.
When you find doing what's right hard to do - you've got a problem.
When you agreed to have the seller ship with UPS you AGREED to abide by the terms of UPS. One of which is AGREEING THAT THEY TO ACT AS BROKER ON YOUR BEHALF!!!
You didn't know that? Too bad! It doesn't change the fact that it's there in the fine print.
When you find doing what's right hard to do - you've got a problem.
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